Advisory: Telephone Service
Source: City of Red Deer
Issued: Mar 25, 2020 at 09:31 AM
Description: Alberta Emergency Alert - Telephone Service Alert - Limited Access to 9-1-1
Telus has informed The City of Red Deer of an outage that is impacting the ability of TELUS MOBILE CUSTOMERS to contact 9-1-1. If you require emergency assistance from police, fire, or ambulance, use a landline or head to your nearest emergency services station, fire station, or RCMP detachment
Telus has informed The City of Red Deer of an outage that is impacting the ability of TELUS MOBILE CUSTOMERS to contact 9-1-1. This outage is impacting TELUS MOBILITY CUSTOMERS across the province. These customers will not be able to dial 9-1-1 form anywhere in Alberta at this time. If you require emergency assistance from police, fire, or ambulance, use a landline or head to your nearest emergency services station, fire station, or RCMP detachment. This outage DOES NOT impact landlines. Landlines can still be used to call 9-1-1 in an emergency. This outage is only impacting TELUS MOBILITY customers. It does not impact other providers. Telus is working to resolve this issue as quickly as possible.
Action to take:
- Take all necessary precautions
- Follow the directions of local authorities
- Listen to local authorities for any updates.
Additional information:
