Notifications

Government mail service may be affected by the Canada Post labour disruption. Learn about how critical government mail will be handled.

Alberta 911 program

Emergency service access through 911 is a federally mandated requirement across Canada. Learn how 911 services work in Alberta.

Calling 911

Using a cellphone is not the same as using a landline:

Introduction

No one can predict when an emergency will happen, but when it does, we depend on the 911 system to connect us with emergency services. 911 is the vital connection to police, fire and emergency medical services (EMS) across the province.
  
Over 1.67 million 911 calls are made in Alberta each year. Know when to call. 
Find out more about Alberta 911 legislation and standards.

In focus

photo of a cell phone calling 911

Learn the difference between emergency and non-emergency situations. Do your part to reduce frivolous calls.

photo of a 911 operator blurred screen in background

Learn what to expect when calling 911 and what happens when you call using a non-traditional communication service.

photo of a gavel and block books in background

Information about funding for the 911 program and its governing legislation, policies and standards.

Contact

Connect with the Alberta 911 program:
Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Email: [email protected]