Overview

The Registrar of Motor Vehicle Services (the “Registrar”) has implemented a onetime program for the release of personal motor vehicle information for the Volkswagen (VW) Emissions Settlement Program in Canada.

VW may ask you to present specific documents supporting your claim. The Registrar releases Motor Vehicle Information Products (MVIPs) that may satisfy the requirements of the VW Canada Settlement program.

Information is released only for purposes related to the VW Emissions Settlement Program in Canada.

You must first apply under the VW Emissions Settlement Program in Canada to obtain a reference number before you can request information from the Registrar. In addition, using the Vehicle Identification Number (VIN) of the vehicle, you have to order a Vehicle Information Report (VIR) from any Alberta registry agent. You have to pay the applicable government search fees and registry service charges. The VIR is valid for 60 days from the printing date.

For detailed information and instructions on how to obtain motor vehicle information for purposes related to the VW Emissions Settlement Program in Canada please contact a registry agent for assistance.

VW claimants for the 2.0L Settlement Claims Program could submit a claim until September 1, 2018. However, the process implemented by the Registrar was terminated on December 31, 2018.

VW claimants for the 3.0L Settlement Claims Program may submit a claim until May 31, 2019. The process implemented by the Registrar will be terminated on September 30, 2019.

Types of MVIPs released

Depending on specific needs of the client the Registrar may release the following MVIPs for the VW Emissions Settlement Program in Canada:

  • VIN-based Vehicle Registration (VR-V) Search Report (SR)
  • VIN-based Vehicle Registration (VR-V) Confirmation Letter (CL)
  • VIN-based Vehicle Registration (VR-V) Not Found Report (NFR)

VIN-based Vehicle Registration Search Report

The VR-V SR confirms the registration of a vehicle identified by the VIN. You can order a VR-V SR for a vehicle that is registered in your name only. To order a VR-V SR for a vehicle if you are one of the members of a joint registration you must provide the written consent of the other members.

VIN-based Vehicle Registration Confirmation Letter

VW may ask you to present documents confirming historical registration information. Also, VW may ask you to present copies of the ownership documents used at the time of registration.

To address this need, the Registrar releases a onetime VR-V CL that:

  • Confirms the periods of registration of a VW vehicle under your name;
  • Confirms the number of members for a joint registration (if applicable);
  • Embeds copies of the ownership document(s) (if archived) presented to the Registrar to register this vehicle under your name, on a specific date.

To request information you must complete a Request/Agreement form. By completing, signing, and dating this form you enter into a onetime agreement with the Registrar.

VIN-based Vehicle Registration Not Found Report

A VR-V NFR is released to you when:

  • the relevant registered owner cannot be uniquely identified on the Registrar’s system
  • there are errors or conflicts in the information you provided in the Request/Agreement form, the supporting documents, and the information on the Registrar’s system
  • your request has been denied

Eligibility

This process can be used to request information by:

  • a current or previous registered owner of the vehicle
  • the authorized person representing the estate of a current/previous registered owner of the vehicle

How to apply within Alberta

Step 1. Apply for the VW Emissions Settlement Program

Apply to the VW Emissions Settlement Program in Canada and get a reference number.

Step 2. Order a Vehicle Information Report

Order a VIR for the relevant vehicle.

Use the VIR to:

  • establish the date the vehicle was first registered under your name
  • establish the relevant registration date for which you intend to request the supporting ownership document presented to register the vehicle under your name

Step 3. Fill out the form

VW Settlement, RA Request-Agreement (AMVIR A-004) (PDF, 121 KB)

Do not date and sign the form. You will do this at the registry agent.

Step 4. Submit your application package

Bring the following documents to the registry agent:

  • a completed application form
  • a valid copy of a VIR for the relevant vehicle
  • the original document(s) required for the special situation that may apply
  • acceptable photo identification

You will date and sign the completed form in front of the authorized registry agent staff.

You will also need to pay the applicable government search fee and registry agent service charge.

How to apply outside of Alberta

To request information when you are out of Alberta and cannot be present in the office of a registry agent you must use the notarized request process.

Step 1. Apply for the VW Emissions Settlement Program

Apply to the VW Emissions Settlement Program in Canada and get a reference number.

Step 2. Order a Vehicle Information Report

Order a VIR for the relevant vehicle.

Use the VIR to:

  • establish the date the vehicle was first registered under your name
  • establish the relevant registration date for which you intend to request the supporting ownership document presented to register the vehicle in your name

Step 3. Fill out the form

VW Settlement Notarized Request-Agreement (AMVIR A-005) (PDF, 123 KB)

Do not date and sign the form. You will do this at the Notary Public.

Step 4. Go to a Notary Public

Bring the following to a Notary Public:

  • a completed application form
  • a valid copy of a VIR for the relevant vehicle
  • the original document(s) required for the special situation that may apply
  • acceptable photo identification

You will date and sign the completed form in front of the Notary Public. The Notary Public will then notarize the signed form and copies of the documents required for each specific situation.

Step 5. Deliver your application package

Contact a registry agent and arrange for the delivery of the application package.

Pay the applicable government search fee, the registry agent service charge and the relevant delivery costs.

Special situations

  • When a registration refers to a joint registration, each registered owner can order a separate VR-V CL that confirms the periods of registration of the vehicle in their name and provides the number of members for each joint registration.
  • When you represent a registered owner that is an organization you have to be an employee of that organization and must present a valid document authorizing you to request information in the name of your employer.
  • When you have changed your name you have to present appropriate documents to prove the name change.
  • When you represent the estate of a current/previous registered owner you must present a copy of the relevant documents that authorize you to apply in the name of the estate of the registered owner.