Rural Issues: Who Should I Contact
- leasing of Crown minerals
- royalties
- legislative & policy management
- freehold mineral taxation
Edmonton: 780-427-8050
Calgary: 403-297-8955
Alberta Energy Regulator (AER)
- provincial regulator for oil, gas & pipelines
- landowner statements of concern
- notification
- suspension & abandonment
- reclamation & remediation
- compliance issues
- incident reporting
- water licences
- permits for seismic/geophysical
- liability management
Phone: 1-855-297-8311
24 Hour Emergency: 1-800-222-6514
Email: inquiries@aer.ca
- environmental standards for renewable energy
- reclamation requirements for renewable energy =
- Water Act complaints
General Information: 310-3773
24 Hour Emergency Hotline: 1-800-222-6514
Email: aep.info-centre@gov.ab.ca
- land agents licensing
- land agents code of conduct & complaints
Phone: 780-415-4600
Alberta Utilities Commission (AUC)
- regulates terms and conditions for utilities and transmission development
- stakeholder
- engagement for utilities developments
- renewables
- consumer complaints
- legislative compliance
Phone: 403-592-UTIL (8845) or 780-427-4903 Customer Relations
Email: info@auc.ab.ca
- advisory and resource agency for landowners
- information on legislation and policy relating to
- energy, utilities, and renewable energy
- negotiating surface leases & right of way agreements
- mediation & dispute resolution
- understanding processes for rural concerns
- farm implement
- warranty issues
- nuisance complaints under the Agricultural Operation Practices Act
- Water Well
- Replacement or Restoration Program (WWRRP)
Phone: 310-FARM (3276)
Email: farmers.advocate@gov.ab.ca
- location of utilities map
- dispute resolution within co-ops
- rates
- governance of a gas co-op
Phone: 780-416-6543
Email: info@fedgas.com
Federation of Rural Electrification Associations (AFREA)
- dispute resolution within rural electrification associations
- rates
- governance of an REA
Phone: 780-417-3396
Freehold Owners’ Association (FHOA)
- advisory agency for mineral owners negotiating agreements
Phone: 403-245-4438
Local County
- weed issues
- transportation and road use issues
- dust concerns
- regulates inter-provincial pipelines & transmission lines under federal jurisdiction
Phone: 1-800-899-1265 or 403-292-5503
- review of alleged unfair treatment by provincial authorities and, as of April 2018, municipalities
Phone: 780-427-2756
Email: info@ombudsman.ab.ca
- abandonment & reclamation of upstream wells, pipelines, facilities & associated sites for which there is no responsible party
Phone: 403-297-6416
- property rights information
- annual report to legislature with recommendations on property rights
Phone: 780-638-3265
Email: propertyrights@gov.ab.ca
- rights of entry
- disputes on compensation
- anniversary rental reviews
- off right-of-way damages
- unpaid annual rentals
Phone: 780-427-2444
Email: srb.lcb@gov.ab.ca
Utilities Consumer Advocate (UCA)
- concerns about utility bills & rates
- advice on natural gas & electricity
- advocating for consumer
- interests
Phone: 310-4UCA (4822)
Email: UCAhelps@gov.ab.ca
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