RTDRS offices are temporarily closed to the public.
RTDRS is conducting all hearings by phone. Parties to a previously scheduled in-person hearing will be contacted about the change. Parties wishing to proactively provide their phone number for an upcoming hearing are asked to phone 403-297-8550 and leave a message with their name, case number and phone number.
Applications for possession or termination of the tenancy agreement will be given priority in the RTDRS hearing schedule. Non-urgent applications, such as for damages or return of the security deposit, are being received, but there may be a delay in scheduling while COVID-19 is being managed.
For more information, visit COVID-19 info for Albertans.
Applications must be made within 2 years from the date that a potential claim is discovered. Applications are limited to claims of up to $50,000.
As of June 1, the RTDRS began accepting applications from mobile home site tenants and landlords for urgent issues related to:
- site possession
- termination of tenancy
Non-urgent mobile home site dispute applications, such as those related to damages and return of security deposits, will be received beginning in fall 2020.
The following can apply for RTDRS:
- a landlord or a representative authorized by the landlord
- a tenant or a representative authorized by the tenant
Section numbers in tip sheet are subject to change. Current as of April, 2017.
What you can apply for
Landlords can apply for:
- unpaid rent and/or utilities
- ending the tenancy and possession of the premises
- financial damages from a tenant’s rental agreement breach (for applications under the Residential Tenancies Act only)
- compensation for losses due to an over-holding tenant (tenant has not vacated the premises at the end of the tenancy)
- order for a non-tenant occupant to vacate the premises (individual is not listed as a tenant on the rental agreement)
Tenants may apply for:
- return of security deposit (for applications under the Residential Tenancies Act only)
- ending the tenancy due to a landlord’s breach of the rental agreement
- financial damages from a landlord’s rental agreement breach (for applications under the Residential Tenancies Act only)
- reduction of rent for loss of benefit of a rental agreement
- compensation for performing the landlord’s obligations as outlined in the rental agreement