Acceptable applications

Applications must be made within 2 years from the date that a potential claim is discovered. Applications are limited to claims of up to $50,000.

The rental premises and the claims in the application must be covered by the Residential Tenancies Act.


The following can apply for RTDRS:

  • a landlord or a representative authorized by the landlord
  • a tenant or a representative authorized by the tenant

The definitions of landlord and tenant can be found in the Residential Tenancies Act.

See RTA Applicability to Accommodations (PDF, 486 KB) to see which types of housing are governed under the Residential Tenancies Act.

Section numbers in tip sheet are subject to change. Current as of April, 2017.

What you can apply for

Landlords can apply for:

  • unpaid rent and/or utilities
  • ending the tenancy and possession of the premises
  • financial damages from a tenant’s rental agreement breach
  • compensation for losses due to an over-holding tenant (tenant has not vacated the premises at the end of the tenancy)
  • order for a non-tenant occupant to vacate the premises (individual is not listed as a tenant on the rental agreement)

Tenants may apply for:

  • return of security deposit
  • ending the tenancy due to a landlord’s breach of the rental agreement
  • financial damages from a landlord’s rental agreement breach
  • reduction of rent for loss of benefit of a rental agreement
  • compensation for performing the landlord’s obligations as outlined in the rental agreement


Connect with RTDRS:

Phone: 780-644-3000
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-644-2266

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