New business restrictions

Effective Nov. 27, new restrictions apply to businesses in all communities on the enhanced list (purple areas), including restrictions on in-person services, capacity limits and masking requirements. Find out if your business is affected.

If your business is open, you must continue following all current general and sector-specific public health guidance.


Unless otherwise restricted by enhanced public health measures, businesses on the non-restricted services and permitted to operate lists can provide services at locations accessible to the public.

All businesses must follow general and sector-specific guidance and have enhanced infection prevention and controls in place.

These lists are intended to provide general guidance to business owners and operators. They are not meant to be exhaustive. If a business is not listed below, it can continue operating if:

  • it is not specifically prohibited from offering services in a location accessible to the public
  • it does not fall under previous business, workplace and facility closures
  • it is not restricted by enhanced public health measures

Non-restricted services

  • Health, medical and public health
    • Emergency Medical Services (EMS), emergency room and hospital physicians, nurses and support staff
    • Public health officials and staff
    • Private professional resources offices (health network)
    • Supply chain and technological support staff
    • Family medicine and other “frontline” medical staff
    • Continuing care (long-term care, licensed supportive living and home care)
    • Private seniors’ residences and services
    • Home services for seniors, the disabled and the vulnerable
    • Treatment and operating facilities
    • Laboratories, testing and research facilities
    • Mental health and addictions counselling and support
    • Licensed addiction treatment facility staff
    • Licensed withdrawal management facility staff
    • Pharmacies
    • Dentistry (emergency services)
    • Optometry (emergency services)
    • Businesses that provide products and/or services that support the health sector
    • Canadian Blood Services and other organizations that support medical treatments such as organ donor or human health advocates
    • Specialized resources in accommodation (Example: domestic violence, homelessness, addictions)
    • Production, supply and distribution of drugs, vaccines and pharmaceutical goods and medical supplies
  • Public safety and security
    • Police, fire and support staff
    • Emergency Services workers – 911 operators, dispatchers and select public works employees who maintain municipal and/or public critical infrastructure
    • 811 centre workers
    • Control mechanism businesses and staff (e.g. SCADA)
    • OH&S, food and building safety inspectors and engineers
    • Corrections facility key staff
    • Vulnerable populations support staff
    • Not-for-profit organizations that provide critical personal support services to vulnerable/challenged persons
    • Service organizations such as Canadian Red Cross, Samaritan’s Purse and Salvation Army
    • Non-governmental organizations that support vulnerable populations, including homeless shelters, food banks, outreach and harm reduction
    • Immigrant support services
    • Victims support services and similar support organizations
    • Wildland fire fighters
    • Search and rescue organizations and volunteers
    • Environmental emergency response and regulatory enforcement
    • Sanitation services including but not limited to deadstock, rendering, nutrient management, bio hazardous materials, green waste, packaging recycling
  • Food and shelter
    • Assisted living facilities, residential addiction treatment centres, seniors lodge, including homeless shelters and accredited seniors facilities
    • Supply chain, distribution and wholesale staff, including inspectors and food safety staff
    • Key retail staff of food distribution facilities, including grocery stores, farmers' markets and convenience stores
    • Food production staff, especially of staples such as butchers, bakers and fishmongers
    • Restaurants and other food preparation facilities, including those with alcohol service
    • Food delivery services
    • Food-related charities, such as food banks and “Meals on Wheels”
    • Hotels, motels, rental units and similar facilities, including student residences and accommodation sharing services
  • Energy and utilities
    • Workers who maintain, ensure or restore, or are involved in the development, transportation, fuel procurement, expansion, or operation of the generation, transmission and distribution of electric power, including call centres, control and storage facilities, suppliers, utility workers, reliability engineers and fleet maintenance technicians
    • Workers at Reliability Coordinator, Balancing Authorities, and primary and backup Control Centres, including but not limited to the independent system operator
    • Mutual assistance personnel
    • Fuel distribution, transmission and storage
    • Utilities operations staff, including generator operators, distribution repair services, inspections, security, emergency response and maintenance staff
    • Bulk and wholesale fuel production and distribution staff
    • Retail and wholesale point-of-sale operations
    • Coal, solar, wind and alternative energy facilities and staff
    • IT and OT technology staff – for Energy Management Systems and Supervisory Control and Data Acquisition (SCADA) systems, and utility data centres; cybersecurity engineers; cybersecurity risk management
    • Vegetation management crews and supporting traffic workers
    • Instrumentation, protection and control technicians
  • Water
    • Water and wastewater treatment plant operations, including the production, distribution and storage of essential treatment chemicals or other products
    • Bottled, bulk, distilled or water purification operations
    • Flood and drought control operations, including dams and irrigation operations
  • Transportation
    • Services that supply other essential businesses or essential services with support, supplies, systems or services, including processing, packaging, distribution, delivery and maintenance necessary to operate (i.e. supply chains)
    • Taxis and other private transportation providers of transportation services necessary for activities of daily living, including handicapped and ride-sharing services
    • Services and facilities that provide transportation services to businesses and individuals including by air, water, road and rail, including providing logistical support, distribution services, warehousing and storage, including truck stops and tow operators
    • Businesses that provide materials and services for the operation, maintenance and safety of transportation systems (road, transit, rail, air and marine) including delivery of maintenance services such as clearing snow, response to collisions and completing needed repairs to the transportation systems
    • Air transportation services including air crew, aviation and aerospace industry supporting infrastructure and staff
    • Service stations and mechanical repair of motor vehicles, trucks and specialized equipment for industries, including unmanned air/ground vehicles
    • Postal, courier and parcel delivery services
  • Industrial
    • Industries or services that extract, manufacture, process and distribute goods, products, equipment and materials, including businesses that manufacture inputs to other manufacturers (e.g. petrochemicals and precursors, fertilizers, component manufacturers, chemicals, etc. that feed the end-product manufacturer)
    • Businesses and services that support security and the safe and reliable operations of high-risk sites and facilities
    • Businesses and services that supply products to the mining and mineral production and distribution sector
    • Businesses, facilities and services that support and facilitate the two-way movement of essential goods within integrated North American and global supply chains
    • Businesses that provide chemicals and gases to support the natural resource sector, analytical labs and drinking water and wastewater sectors and other essential businesses
    • Businesses that ensure global continuity of supply of forestry products (e.g. lumber, pulp, paper, wood fuel, etc.)
    • Businesses that ensure global continuity of supply of aggregates to support critical infrastructure repairs and emergency response requirements (such as gravel, cement, concrete and asphalt)
    • Processing, refining, and transporting natural liquids, including propane gas, for use as end-use fuels or feed stocks for chemical manufacturing
  • Petroleum, natural gas, and coal
    • Petroleum product storage, pipeline, terminals, rail transport, road transport
    • Crude oil storage facilities and pipeline transport
    • Petroleum refinery facilities
    • Petroleum security operations centre employees and workers who support emergency response services
    • Petroleum operations control rooms/centres
    • Petroleum drilling, extraction, production, servicing, processing, refining, terminal operations, transporting and retail for use as end-use fuels or feedstocks for chemical manufacturing
    • Operations for maintenance and emergency response
    • Retail fuel centres such as gas stations and truck stops, and the distribution systems that support them
    • Natural gas transmission and distribution pipelines, including compressor stations
    • Underground storage of natural gas
    • Natural gas processing plants, and those that deal with natural gas liquids
    • Liquefied Natural Gas (LNG) facilities
    • Natural gas security operations centres, natural gas operations dispatch and control rooms/centres natural gas emergency response and customer emergencies, including natural gas leak calls
    • Drilling, production, processing, servicing and transporting natural gas for use as end-use fuels, feedstocks for chemical manufacturing, or use in electricity generation
    • Propane gas dispatch and control rooms and emergency response and customer emergencies, including propane leak calls
    • Propane gas service maintenance and restoration, including call centres
    • Processing, refining and transporting natural liquids, including propane gas, for use as end-use fuels or feedstocks for chemical manufacturing
    • Propane gas storage, transmission and distribution centres
    • Workers necessary for the manufacturing of necessary materials and products for energy
    • Workers who maintain, ensure or restore, or are involved in the development, transportation, fuel procurement, expansion or operation of the generation, transmission, and distribution of electric power and natural gas, including call centres, control and storage facilities, suppliers, utility workers, reliability engineers and fleet maintenance technicians.
  • Construction
    • Construction projects and services associated with the healthcare sector, including new facilities, expansions, renovations and conversion of spaces that could be repurposed for health care space
    • Construction projects and services required to ensure safe and reliable operations of critical provincial and municipal infrastructure, including transit, transportation, energy and justice sectors beyond day-to-day maintenance
    • Construction work and services, including demolition services, in the industrial, commercial, institutional and residential sectors
    • Construction work and services that support health and safety environmental rehabilitation projects
    • Construction projects to repair or render operable/safe any public conveyance, including elevators, escalators and ski lifts
    • Construction projects and services that are required to ensure safe and reliable operations of critical energy infrastructure or support supply chains
    • Any other construction project that can safely abide by the CMOH Public Health guidelines/directives
  • Agricultural and horticultural
    • Services or businesses that farm, harvest, process, manufacture, produce or distribute food, including beverages, crops, animal products and by-products, aquaculture, hunting and fishing
    • Businesses that support the food supply chain including assembly yards, livestock auctions, food distribution hubs, feed mills, farm equipment dealerships and suppliers, feed suppliers, food terminals and warehouses, animal slaughter plants and grain elevators, all farm input including fertilizer plants and distribution
    • Business that support the safety of food including animal and plant health and animal welfare
    • Businesses that provide veterinary services and that supply veterinary and animal control medications and related supplies and testing kits
    • Operations that provide specialized pharmaceuticals or inputs to pharmaceuticals, including medicinal marijuana operations
  • Retail
    • Businesses engaged in the retail and wholesale sale of food, pet food and supplies, and household consumer products necessary to maintain the safety, sanitation and essential operations of residences and businesses, including grocery stores, supermarkets, convenience stores, markets and other similar retailers
    • Businesses that provide essential items for the health and welfare of animals, including feed, animal food, pet food and animal supplies, including bedding
    • Liquor and cannabis retail outlets, manufacturers and producers as well as warehouses, distributors and AGLC operations, as well as vape shops
    • Gas stations, diesel, propane and heating fuel providers including providers of motor vehicle, aircraft and water/marine craft fuels
    • Motor vehicle, auto-supply, auto and motor-vehicle-repair, including bicycle repair, aircraft repair, heavy equipment repair, watercraft/marine craft repairs, car and truck dealerships and related facilities
    • Hardware stores and stores that provide hardware products necessary to the essential operations of residences and businesses
    • Business providing pharmaceuticals and pharmaceutical services, including pharmacies and dispensaries
    • Businesses that supply office products and services, including providing computer products and related repair and maintenance services, for individuals working from home and for essential businesses
    • Safety supply stores (safety gear and Personal Protective Equipment)
    • Businesses that supply and deliver remote or online ordering
  • Financial services
    • Financial and lending institutions, such as chartered banks, ATB Financial and provincial Credit Unions
    • All forms of insurance including brokerage
    • Services that provide access to credit, stocks or other forms of liquidity or finance to individuals, groups or businesses
    • Businesses that provide financial services including accounting, bookkeeping, payment processing, the payroll and benefits division of any employer
    • Investment management service organizations, such as and including the Alberta Investment Management Corporation (AIMCo)
    • Businesses that provide pension services and employee benefits services, such as and including Alberta Blue Cross, Alberta Pensions Services Corporation and the Alberta Teachers Retirement Fund
    • The Alberta Securities Commission
  • Information and telecommunications
    • Businesses engaged in providing or supporting Information Technology (IT) including online services, software products and related services, as well as the technical facilities such as data centres and other network facilities necessary for their operation and delivery, including IT service and repair in situ and mobile
    • Telecommunications services (phone, internet, radio, cell phones, etc.), as well as support facilities such as call centres necessary for their operation and delivery
    • Television, radio, internet and newspaper media outlets (local and national)
    • Cybersecurity operations and professionals
  • Public administration and government
    • Police, fire and emergency services including medical examiner services and pathology services
    • Emergency management and business continuity staff, including continuity of government operations and communications
    • Enforcement, regulatory and advisory services and agencies, including registries
    • Legal, corrections and courts services, alternate dispute resolution services
    • Government media and communications staff
    • Road and transportation construction and maintenance
    • The operation, maintenance and repair of critical infrastructure (railways, dams, bridges, highways, flood control structures, irrigation and water management structures, etc.)
    • Waste management and recycling, including landfills and hazardous waste treatment
    • Select child, community and social services
    • Operations to preserve history and cultural heritage
  • Other essential services
    • Businesses providing mailing, shipping, courier and delivery services, including post office boxes
    • Laundromats, dry cleaners and laundry service providers
    • Professional services including lawyers and paralegals, engineers, accountants, translators
    • Businesses providing funeral, mortician, cremation, transfer, and burial services, and any related goods and products (such as coffins and embalming fluid)
    • Land registration services, real estate agent services and moving services
    • Businesses providing security services including private security guards andmonitoring or surveillance equipment and services
    • Businesses providing staffing services, including temporary help
    • Businesses that support the safe operations of residences and essential businesses
    • Businesses that provide for the health and welfare of animals, including veterinarians, farms, boarding kennels, stables, animal shelters, zoos, aquariums, research facilities and other service providers
    • Child care services for essential workers and home child care services of less than six children
    • Environmental services for agriculture, mining, oil and gas
    • Waste management including landfills and hazardous waste treatment

Businesses permitted to operate

  • Child care and out-of-school care

    Daycares, out-of-school care, preschools and daycamps can resume operations, with limits on occupancy.

    • Operations must resume with increased infection prevention and control measures to minimize the risk of increased transmission of infections.
    • Home-based child care with 6 or fewer children (not including the caregiver’s own children) can continue operating as long as safety measures are in place.

    See child care during COVID-19

  • Hair salons and barbers

    Hair salons and barbershops could reopen for service with enhanced infection prevention and controls in place as part of Stage 1 starting May 14.

    Guidance for reopening is available on Alberta Biz Connect.

  • Non-essential health services

    Dental and other regulated health-care workers such as physiotherapists, speech language pathologists, respiratory therapists, audiologists, social workers, occupational therapists, dieticians and more can resume services as long as they follow approved guidelines set by their professional colleges.

    See: CMOH Order 16-2020

  • Personal services

    Personal services, cosmetic enhancement services and wellness studios can resume operations starting June 12, with public health measures in place.

    Personal and cosmetic enhancement services include, but are not limited to:

    • esthetics, manicure, pedicure, body waxing, make-up
    • body, nose and ear piercing, and tattoos
    • artificial tanning and spray tanning
    • facial, eyebrow and eyelash treatments
    • cosmetic skin and body treatments
    • laser hair and tattoo removal

    Guidance for reopening is available on Alberta Biz Connect.

  • Restaurants, cafes, pubs and bars
    • From November 13 to 27, facilities with a Class A, B or C licence must stop liquor sales by 10 pm, and close by 11 pm.
    • Cafés, restaurants, pubs and bars can reopen with no capacity cap, with increased infection prevention and controls in place.
    • Take-out, delivery and drive-thru services are allowed.
    • Licensed facilities are permitted to deliver liquor.
    • Not-for-profit community kitchens, soup kitchens, religious kitchens and work camp dining halls are allowed to operate, but risk mitigation strategies to prevent the spread of COVID-19 must be followed.

    Guidance for reopening is available at Alberta Biz Connect.

  • Retail services

    Retail services can reopen provincewide with increased infection prevention and controls starting May 14 as part of Alberta’s Relaunch Strategy.

    Examples include:

    • gift, hobby, antique and specialty stores
    • clothing such as lingerie, maternity wear, shoes, bridal wear, jewellery and accessories
    • luggage, art and framing supplies, furniture, gaming equipment, toys, photos, music, books, and sporting goods
    • farmers' markets

    Guidance for reopening is available on Alberta Biz Connect.

  • Wellness services

    Wellness services can resume operations starting June 12, with public health measures in place.

    This includes, but are not limited to:

    • acupuncture
    • colonic irrigation
    • floatation tanks
    • massage
    • reflexology

    Guidance for reopening is available on Alberta Biz Connect.

Restricted businesses provincewide

  • Entertainment, festivals and major events

    All major summer events and festivals in Alberta continue to be prohibited until Stage 3 relaunch, including:

    • major arts and cultural festivals
    • major sporting events and tournaments with attendees in audience
    • large agricultural fairs and rodeos

    Unless an exemption has been provided, the following activities are not permitted:

  • Nightclubs

    Albertans are prohibited from attending nightclubs.

Public and workplace safety

Businesses that are allowed to remain open or are permitted to operate are subject to strict infection prevention and control measures. They must follow all public health orders and general and sector-specific guidance to keep staff and customers safe.

Alberta Biz Connect: Guidance for workplaces


Businesses allowed to operate will be carefully monitored for compliance with public health orders.

If Albertans are concerned that a business is not following public health orders, they can:

  • remind the business owner or operator that not following public health orders is against the law and puts people at risk
  • submit a complaint to AHS public health inspectors online or by phone at 1-833-415-9179 by leaving a message when prompted

Complaints that require an immediate response can also be reported to your local police force through their administrative phone line. Please do not call 911.

Submit a complaint online

Contact us

If you have questions about how the restricted or non-restricted services list may apply to your business, please contact the Biz Connect team.

Contact Biz Connect