Manager of Banff and Lake Louise visitor centre recognized for team leadership
Jose Reineking from Banff and Lake Louise Tourism was among three others working in visitor services to receive AMMY awards.
“Congratulations to the finalists and award recipients for their outstanding achievements, and for going above and beyond in providing exceptional service at Alberta Visitor Information Centres. I am extremely proud of all the work and support you provide to our visitors. Alberta's Visitor Information Centres play an important role in the province’s strategy to aggressively grow the tourism industry by 2020, diversify Alberta’s economy and create good-paying jobs.”
Jose Reineking received the Individual Excellence – Best in Class - Leaders in VIC Management for her values-based leadership and mentorship of staff at Banff and Lake Louise Tourism.
Ms. Reineking joined three other 2016 AMMY Best in Class award recipients:
Individual Excellence, Travel Counselling
Janet Martin from Travel Alberta Walsh Visitor Information Centre, for directing visitors to Southeastern Alberta’s hidden gems.
Operational Excellence, Innovation
Tourism Jasper, for its mobile travel tricycle that brings visitor services to tourists and people at events and shopping areas
Visitor Service Excellence, Visitor Services
CrossIron Mills, for moving visitors between the International Airport, downtown Calgary and CrossIron Mills in a billboard wrapped shuttle bus.
Each year, a different city in Alberta is chosen to host the AMMY Awards and AVIP conference. The 2016 event was held in Spruce Grove.