Alberta Supports expands service delivery in Edmonton
Residents in Edmonton now have easier access to government supports with the opening of a new Alberta Supports Centre.
The Edmonton Alberta Supports Centre is a central hub that makes it simpler for vulnerable people to find social supports and services.
“We’re making it easier for Albertans to get the services they need where and when they need them. Alberta Supports is a one-stop- shop that makes it simpler for Albertans to get consistent information through a streamlined approach, and help prevent our most vulnerable citizens from slipping through the cracks.”
Launched in 2011, Alberta Supports is now expanding service delivery to include in-person services in Edmonton. Another four locations will open in Edmonton in 2015.
Albertans can come into the Alberta Supports Centre as a first point of contact instead of having to visit multiple government offices. They can be connected to a range of supports they may need, such as the Alberta Seniors Benefit, Child Care Subsidy, and Income Support.
Alberta Supports service co-ordinators will provide information, referrals and supports on over 34 programs and over 120 social-based supports.
“Our organization has worked closely with Alberta Supports in the past and expanding in-person service to Edmonton is great news for the community. Organizations like ours also benefit because we can now refer our clients to one central hub to find help, either over the phone or in-person. Greater access will make it easier to help our most vulnerable citizens find the supports they need.”
The first Edmonton Alberta Supports Centre opened in March of 2014. Since then, approximately 2,300 clients have been served.
Three ways to connect - Click. Call or Come In.
- Albertans can access more than 120 social-based supports offered by Human Services and Health (Seniors Supports) online, by telephone or in-person.
- Whether they call or come in, Albertans can talk to a Services Coordinator who will be able to provide information and direct them to a range of supports and benefits that are available through government, community agencies and service providers.
- A unique online tool, My Alberta Supports - Connecting you to services, can help individuals find out if they may be eligible for a number of supports and benefits.
Enhancements are also being made to improve online services for Albertans, which will be implemented over the next several months allowing them to apply online for select supports.
Under the Building Alberta Plan, our government is investing in families and communities, living within our means, and opening new markets for Alberta's resources to ensure we're able to fund the services Albertans told us matter most to them. We will continue to deliver the responsible change Albertans voted for.