COVID-19 Updates: Taking steps to return to normal.
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COVID-19 Updates: Taking steps to return to normal.
Learn about power and water outages and what you can do to protect yourself and others.
An outage is a short or long-term loss of water or electric power. It can affect a single property, a building or an entire community.
Many of Alberta’s hazards, such as high winds, freezing rain and flooding, can damage power lines causing power outages.
Water outages can be caused by extreme temperature fluctuations and pipe corrosion causing water main breaks, among other reasons.
Outages can leave you without heat, water, lights, air conditioning, information services and vital communication channels. Services such as grocery stores, pharmacies, gas stations, banks and ATMs may be closed during an extended outage.
Generators, camp stoves or barbecues do not belong indoors. Gas stoves and ovens are not a safe heat source due to possible carbon monoxide poisoning.
Outages can create safety risks and cause property damage. Be aware of the risks and take caution when power and water returns.
In all emergencies or disasters, you can reduce stress by being financially prepared.
The Insurance Bureau of Canada (IBC) is ready to answer your questions. Connect with them by email at [email protected] or by telephone 1-844-227-5422. For more information on insurance preparedness visit IBC.
Staying informed during emergencies can save your life. Protect yourself and your loved ones by downloading the Alberta Emergency Alert app to receive critical, life-saving alerts.
You can also find out more information by contacting your community directly to find out where they post updated information during emergencies.
Before you travel, check Alberta 511 for current road conditions to help you arrive to your destination safely.
Check with your community to learn how to help others during severe weather events. If you are concerned for someone’s safety, call:
Education material you can read, print and download to share online and within your community. Translated versions are also available in عربي (Arabic), 简体中文 (Simplified Chinese), 繁體中文 (Traditional Chinese), ਪੰਜਾਬੀ (Punjabi), Deutsch (High German), Plautdietsch (Low German), Español (Spanish), Français (French) and Tagalog (Tagalog).
How can you prepare for an outage?
A power or water outage can create dangerous situations. Learn steps you can take to become better prepared.
How can you prepare for an emergency or disaster without spending a lot of money?
Being prepared doesn't have to be costly. Learn how you can prepare without spending a lot of money.
Connect with the Alberta Emergency Management Agency:
Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-422-9000
Toll free: 310-0000 before the phone number (in Alberta)
Email: [email protected]
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