As of April 1, 2017, inspection facilities will be able to purchase commercial decals online via the eFacility system. Commercial decals will no longer be available for purchase from Transtrue Vehicle Safety.
How do I purchase commercial decals?
Commercial decals are available for purchase online. To purchase decals, users must be logged into eFacility and click on the "Decal Purchase" icon on the main eFacility menu:
Users will be directed to the My eServices website where the decal order can be completed:
How much will commercial decals cost?
The cost of decals will remain unchanged and will continue to cost $30 for a book of 20 decals.
How will my decal order be shipped?
Canada Xpresspost shipping is included in the purchase price of the decals, which has decal orders delivered within 2 business days within Alberta. However, inspection facilities that wish to have their order rushed, can pay an additional cost to have their decal order couriered to them.
Can I purchase commercial decals in person?
Yes, if you are in the Edmonton area you can continue to purchase and pick up commercial decals in person. We accept Visa, MasterCard, and American Express. Our office staff cannot accept cash or cheques.
4999 98 Ave NW
Edmonton, AB T6B 2X3
Hours: Monday to Friday, 8:15am to 12:00pm and 1:00pm to 4:30pm
NOTE – Our office is closed during the lunch hour.
Can I have my online order held for pickup?
Yes, but our online system does not have this option in the "shipping" drop down menu. In order to have your order held for pick up at the Edmonton office, please select one of the courier shipping methods and enter "Hold for Pickup" in the courier account number field.
Can I get a refund on any unused commercial decals?
No, there are no refunds on commercial decal purchases.
If you have additional questions or concerns about commercial decal orders, please contact one of our Vehicle Inspection Program Analysts at firstname.lastname@example.org or call us at 780-427-8901, toll free within Alberta by first dialing 310-0000. Our office hours are Monday to Friday, 8:15am to 12:00pm and 1:00pm to 4:30pm. We are closed on weekends and holidays.