December 11 deadline
December 11, 2019 is the deadline for your support payment if you pay by:
- voluntary pay deductions
- in person at your bank or credit union
Learn more at the Making payments section.
Payments are handled as usual if you pay by:
- internet banking
- pre-authorized withdrawals
Due dates during holidays
Processing delays over the holidays might make getting your support payment late a few days.
Please do what you can so an unexpected delay doesn’t impact your finances.
Arrears and enforcement actions
Before December 24
Contact your case officer to clear up any problems about arrears or enforcement actions before December 24, 2019.
Files in default
MEP’s automated system will:
- track late or missing payments
- issue enforcement on files in default
Removal of enforcement actions may not be possible on December 30 and 31, 2019.
On December 30 and 31, 2019, limited staff will be available by phone. They will only deal with:
- arrests on a MEP warrant
- problems from a MEP collection action, such as:
- motor vehicle suspension
- passport cancellation
- bank account garnishment
MEP’s automated services are available during the holiday closure.
MEP Accounts Online
Log in to MEP Accounts Online.