Reception area closed

The Maintenance Enforcement Program (MEP) reception area on the 7th floor of the John E. Brownlee building in Edmonton is permanently closed.

Ways to pay support

Clients have these options to pay their monthly support:

  • automatic bank withdrawals
  • voluntary payroll deductions
  • online banking
  • telephone banking
  • pay in person at a bank or credit union

Pay with cash or money order

Any bank or credit union

You can make support payments at any bank or credit union with:

  • cash, or
  • money orders

There may be a fee if you don’t have an account with the bank or credit union.

Remittance forms to use at the bank or credit union are available.

Remittance forms online

Download the form through MEP Accounts Online.

Remittance forms by mail

Call 780-422-5555 to have the forms mailed to you.

Please allow mailing time for the forms.

Commissioning for documents

Your documents can be commissioned at:

  • courthouses
  • municipal administration offices
  • registries
  • law offices

There may be a fee.


If you have questions about your file, contact your Case Officer or the Program.


MEP Main Line
Phone: 780-422-5555
Toll free: 310-0000 before the phone number (in Alberta)
Hours: 8:00 am to 11:00 am and 12:00 pm to 4:00 pm (Mon, Tues, Thur, Fri) and 9:00 am to 11:00 am and 12:00 pm to 4:00 pm (Wed)

Closed statutory holidays