For complaints about a specific organization, follow these steps for filing complaints with provincial and federal services.

If you're a victim of crime, you also have the right to file a complaint about a victim services unit or the Financial Benefits program.

Alberta government services

Police

If you’re not satisfied with the services or policies of a police service, or the conduct of a police officer, the Police Act gives you the right to file a complaint.

How to file a complaint about policing

Office of the Chief Medical Examiner (OCME)

Complaints about the OCME can be filed by phone or in writing.

How to file a complaint about the OCME

Alberta Crown Prosecution Service

Contact the Chief Crown Prosecutor at the Crown Prosecutors Office that handled your case.

Find your local Crown Prosecutors Office

Court services

You can file a complaint about court staff by contacting the court administrator at the court where the case was heard.

Find your local court house

Lawyer

You can file a complaint about the conduct of a lawyer who was involved in your court procedure. Send complaints to the Law Society of Alberta by email, phone or mail.

How to make a complaint about a lawyer

Judge

You can file a complaint about the conduct of a judge who was involved in your court process.

Provincial Court of Alberta

For a Provincial Court of Alberta judge, mail your complaint to:

Judicial Council OR Chief Judge (choose one)
The Provincial Court of Alberta
6th Floor North, Law Courts Building
Building 1A Sir Winston Churchill Square
Edmonton, Alberta  T5J 0R2

Court of Queen’s Bench

For a Court of Queen’s Bench judge, mail your complaint to:

Canadian Judicial Council
Place de Ville B
112 Kent Street, Suite 450
Ottawa, Ontario  K1A OW8

Community Corrections – probation services

Phone
780-422-5757 (Edmonton)
310-0000, then 780-422-5757 (toll-free Alberta)

Mail
Executive Director
Community Corrections and Release Program Branch
Alberta Justice and Solicitor General
10th Floor, John E. Brownlee Building
10365 - 97 Street
Edmonton, Alberta  T5J 3W7

Adult correctional facilities

Phone
780-427-4703 (Edmonton)
310-0000, then 780-427-4703 (toll-free Alberta)

Mail
Executive Director
Adult Centre Operations Branch
Alberta Justice and Solicitor General
10th Floor, John E. Brownlee Building
10365 - 97 Street
Edmonton, Alberta  T5J 3W7

Young offenders

Phone
780-422-5019 (Edmonton)
310-0000, then 780-422-5019 (toll-free Alberta)

Mail
Executive Director
Young Offender Branch
Alberta Justice and Solicitor General
10th Floor, John E. Brownlee Building
10365 - 97 Street
Edmonton, Alberta  T5J 3W7

For issues with the complaint process

If you’re not satisfied with the response you get from an Alberta government service, you can contact the Alberta Ombudsman:

Phone
780-427-2756 (Edmonton)
310-0000 then 780-427-2756 (toll-free in Alberta)

Mail
Head Office of the Alberta Ombudsman
10303 Jasper Avenue NW, Suite 2800
Edmonton, AB  T5J 5C3

Federal government services

RCMP

Complaints about RCMP services can be filed online or by phone, fax or mail.

Learn more about submitting a complaint to the RCMP

Correctional Service Canada

Phone
1-877-332-5822

Mail
Correctional Service Canada (Prairie Region)
Victim Services
PO Box 9223
Saskatoon, Saskatchewan  S7K 3X5

Learn more about Correctional Service Canada

Parole Board of Canada

Learn how to submit a complaint to the Parole Board of Canada