Update your address

If your address changes before your assessment is completed, you must update your profile information in the IQAS application portal:

  • if you applied before November 26, 2018, login here and create a portal account
  • if you applied after November 26, 2018, login here using your username

Change the type of assessment

If you need to change the type of assessment you are applying for, you need to login to the IQAS application portal, cancel your existing application and submit a new application.

Login to the application portal:

  • if you applied before November 26, 2018, login here and create a portal account
  • if you applied after November 26, 2018, login here using your username

If your assessment has already been completed, the assessment type cannot be changed.

Cancel your application

To cancel an application before your assessment is completed, login to the IQAS application portal:

  • if you applied before November 26, 2018, login here and create a portal account
  • if you applied after November 26, 2018, login here using your username

If your assessment has already been completed, your application cannot be cancelled and IQAS will not provide any refund.

Refunds

If your assessment is not already completed, IQAS will refund everything but the courier fee, which is needed to return all documents. If there are no documents to return, IQAS will also refund the courier fee.

If you paid online, a refund will be issued to the credit/debit card used for the payment. Please allow at least 2 weeks for the refund to be received.

If you paid with bank draft or money order, a cheque will be issued and sent to you by mail. Please allow at least 6 weeks for the refund to be received.

Contact IQAS

Go to contact page