Change or cancel your application

If your address changes, or you need to change or cancel your application, you must contact IQAS.

Update your address

If your address changes before your assessment is completed, you must inform IQAS by submitting this request in writing with your signature. Follow these steps to send your new address to IQAS:

  1. Complete the IQAS Change of Address Form.
  2. Print and sign the form.
  3. Submit the form by fax or mail:

Fax

001-780-422-9734 (international)
780-422-9734 (in Canada)

Mail

International Qualifications Assessment Service
9th Floor, 9942-108 Street
Edmonton, AB T5K 2J5
Canada

Change the type of assessment

If you need to change the type of assessment you are applying for, you need to:

  1. Cancel your existing application.
  2. Submit a new application.

If your assessment has already been completed, the assessment type cannot be changed.

Requests to change the assessment type must include your signature and be submitted by fax or mail.

Fax

001-780-422-9734 (international)
780-422-9734 (in Canada)

Mail

International Qualifications Assessment Service
9th floor, 9942-108 Street
Edmonton, AB T5K 2J5
Canada

Cancel your application

If your assessment has already been completed, your application cannot be cancelled and IQAS will not provide any refund.

Requests to cancel your application must include your signature and be submitted by fax or mail.

Fax

001-780-422-9734 (international)
780-422-9734 (in Canada)

Mail

International Qualifications Assessment Service
9th floor, 9942-108 Street
Edmonton, AB T5K 2J5
Canada

Refunds

If your assessment is not already completed, IQAS will refund everything but the courier fee, which is needed to return all documents. If there are no documents to return, IQAS will also refund the courier fee.

If you paid online, a refund will be issued to your credit/debit card. Please allow at least 2 weeks for the refund to be received.

If you paid with cheque, bank draft or money order, a cheque will be issued and sent to you by mail. Please allow at least 6 weeks for the refund to be received.

Contact IQAS

Go to contact page