Access your account information online

As of October 3, 2022, Tax and Revenue Administration (TRA) will no longer be processing phone or email requests for basic account information.

Account owners or their representatives can access most of the information related to their account in Tax and Revenue Administration Client Self-Service (TRACS) portal. Currently accessible information includes:

  • installment balances
  • financial or assessment details
  • statement of accounts
  • copies of Notice of (Re)Assessments.

More information about services offered in TRACS is available at alberta.ca.

Complete the TRACS Enrolment Request to enrol in TRACS. See TRACS for instructions.

COVID-19 response: TRA's online services and special notices

Tax and Revenue Administration (TRA) encourages taxpayers to use electronic means (for example: Netfile, TRACS, secure email, electronic payment, etc.) to submit payments, registrations, applications, returns, claims, objections, waivers and appeals.

In order to reduce the necessity for taxpayers and tax preparers to meet in person, TRA will recognize electronic signatures. To add a digital signature, the form must first be downloaded or opened as a PDF.

For more information, see TRA online services.

Overview

In Alberta, aviation fuel is any fuel that is refined or produced specifically for use in an aircraft.

A fuel seller is required to register to sell aviation fuel in Alberta.

All aviation fuel sellers purchase aviation fuel with the tax included and apply for a refund when the aviation fuel is sold to an eligible consumer.

Foreign commercial carriers on international flights originating in Alberta are exempt from the fuel tax at the time of sale.

PDF form issues

Fillable PDF forms do not open properly on some mobile devices and web browsers. To fill in and save the form:

  1. Save the PDF form to your computer – click or right-click the link and download the form.
  2. Open the PDF form with Adobe Reader. Fill it in and save it.

How to register

For detailed step by step instructions, see:

Step 1. Create or log in to your MyAlberta Digital ID account

  • Create a basic account or log in to MyAlberta.

Log in to MyAlberta Digital ID

Step 2: Sign in and select Online Registration

  • After you create a MyAlberta Digital ID account, login to TRACS. You will need to sign in using your MyAlberta Digital Identity user name and password. Once you log in, you will be redirected to TRACS.
  • Select 'Online Registration'.
  • Select ‘Fuel Tax’ from the Program Name menu.

Step 3. Complete and submit the online registration form

  • After you submit your registration, you will receive a pending status notification and a reference number. TRA may need to contact you for further information.

Step 4: Once approved

  • You will be notified by email that your approval letter is available in your TRACS account.

How to apply for a refund

Fuel sellers that sell aviation fuel exempt from fuel tax to eligible entities may apply for a refund no later than 3 years after the end of the calendar year the aviation fuel was sold. Claims are filed monthly as required.

For more information on who is eligible to purchase tax-exempt fuel, see Information Circular FT-4 – Sale of Tax-Exempt Fuel.

Step 1: Fill out the claim form

Complete the following forms:

Step 2: Submit your claim

  • Submit your completed forms to TRA.

Step 3: Receive your refund

  • Receive your refund by direct deposit or cheque. If there were changes made to your claim, a letter of assessment will be mailed to you.

Maintain your account in TRACS

TRA Client Self-Service (TRACS) is a secure online system for authorized Tax and Revenue Administration (TRA) clients to conveniently conduct business with TRA. You can do the following tasks in TRACS:

  • confirm receipt and completion of submitted returns
  • view status of prior assessments, financial details and notices of assessment and reassessment
  • access financial information and view account period balances
  • update address and contact information
  • delegate account access to other employees or authorized individuals

For more details, instructional videos and to log in to your TRACS account, see TRACS information.

How to authorize a representative

An individual with proper authorization for the business may consent to the release of confidential information about account(s) with TRA to a specific firm and/or individual.

An individual with proper authorization for the business includes a(n):

  • owner
  • partner of a partnership
  • corporate director
  • trustee of an estate
  • individual with delegated authority

Step 1: Fill out the Alberta Consent Form

Step 2: Submit the consent form

  • Submit your completed consent form to TRA.

Step 3: Representative receives PIN (only for TRACS access)

  • TRA will review the consent form to ensure it is complete.
  • TRA will issue a PIN number to the individual via secure e-mail. TRACS access can only be provided to an individual.

The representative must enter the PIN and account number to access TRACS account. See How to access TRACS for instructions.

Publications and forms

Information circulars

These documents discuss procedural matters and administrative policies and practices for programs administered by TRA. They are updated as necessary and a revision number assigned.

Forms

If you have trouble opening fillable PDF forms, see the form instructions.

Videos

Sign up for updates

Subscribe to TRA's publications and announcements

Contact

Submit forms

Complete your forms and email or fax them to:

Email: [email protected]
Fax: 780-427-0348

Connect with Tax and Revenue Administration

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-3044
Toll free: 310-0000 before the phone number (in Alberta)
Email: [email protected]

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