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Access your account information online

As of October 3, 2022, Tax and Revenue Administration (TRA) will no longer be processing phone or email requests for basic account information.

Account owners or their representatives can access most of the information related to their account in Tax and Revenue Administration Client Self-Service (TRACS) portal. Currently accessible information includes:

  • installment balances
  • financial or assessment details
  • statement of accounts
  • copies of Notice of (Re)Assessments.

More information about services offered in TRACS is available at alberta.ca.

Complete the TRACS Enrolment Request to enrol in TRACS. See TRACS for instructions.

COVID-19 response: TRA's online services and special notices

Tax and Revenue Administration (TRA) encourages taxpayers to use electronic means (for example: Netfile, TRACS, secure email, electronic payment, etc.) to submit payments, registrations, applications, returns, claims, objections, waivers and appeals.

In order to reduce the necessity for taxpayers and tax preparers to meet in person, TRA will recognize electronic signatures. To add a digital signature, the form must first be downloaded or opened as a PDF.

For more information, see TRA online services.

Overview

A renewable fuel producer that owns or operates a production facility in Alberta, where renewable fuel is produced, manufactured, or refined, is required to collect and remit fuel tax on a monthly basis.

Renewable fuel producers are considered activity-based direct remitters and not full direct remitters under the Fuel Tax Act and Regulations.

The fuel tax rate on renewable fuels is 13 cents per litre.

Taxing renewable fuel

Renewable fuels are taxable when the ethanol or biodiesel leaves the refinery or is sold to someone other than a full direct remitter or renewable fuel producer and is not intended for delivery to a refinery or terminal, or intended for export out of Alberta.

Allowable tax-out transactions

To facilitate the blending of renewable fuel and non-renewable fuel at the refiner level, no tax is payable in the circumstances below.

For a list of companies approved to import and/or resell ethanol and/or biodiesel tax out from another entity when the fuel is intended to be blended at a refinery or primary terminal, see Registered Renewable Fuel Resellers.

  • fuel is rebranded at a refinery or terminal
  • fuel is purchased before it is removed from a refinery or terminal
  • renewable fuel is removed from a refinery or terminal and delivered to another refinery or terminal
  • renewable fuel is purchased in Alberta by a renewable fuel producer from another renewable fuel producer or from a full direct remitter
  • renewable fuel is imported into Alberta for delivery to a renewable fuel production facility
  • renewable fuel is sold to an intermediary in Alberta for delivery to a renewable fuel production facility, refinery or terminal

PDF form issues

Fillable PDF forms do not open properly on some mobile devices and web browsers. To fill in and save the form:

  1. Save the PDF form to your computer – click or right-click the link and download the form.
  2. Open the PDF form with Adobe Reader. Fill it in and save it.

How to register

For detailed step by step instructions, see:

Step 1. Create or log in to your MyAlberta Digital ID account

  • Create a basic account or log in to MyAlberta.

Log in to MyAlberta Digital ID

Step 2: Sign in and select Online Registration

  • After you create a MyAlberta Digital ID account, login to TRACS. You will need to sign in using your MyAlberta Digital Identity user name and password. Once you log in, you will be redirected to TRACS.
  • Select 'Online Registration'.
  • Select ‘Fuel Tax’ from the Program Name menu.

Step 3. Complete and submit the online registration form

  • After you submit your registration, you will receive a pending status notification and a reference number. TRA may need to contact you for further information.

Step 4: Once approved

  • You will be notified by email that your approval letter is available in your TRACS account.

How to file

Returns must be received by TRA on or before the 28th day of the month following the month of collection. A return must be filed for each calendar month whether or not any activity occurred.

Step 1: Fill out the return

Online:

Log in to your TRA Client Self-Service (TRACS) account and select "File a Return/Claim".

Returns can be filed online either by:

  • web form (data-entry)

or

  • XML file upload

For more information about filing using the XML file upload process, see XML Upload Requirements for Submitting Fuel Tax Returns and Claims.

Paper:

Complete the following forms:

Step 2: Submit your return

  • Online: submit the return in TRACS and print the confirmation page for your records.
  • Paper copy: submit your completed return to TRA.

You will be charged a penalty if you file your return late.

Step 3: Remit the amount owing

  • Remit the amount owing (see Making payments).
  • Interest will be charged on late remittances and will accrue until the balance is paid in full.
  • If there were changes made to your return or a balance is owing, a notice of assessment will be available in your TRACS account under View Assessments (or mailed if you do not have a TRACS account).

How to pay

Maintain your account in TRACS

TRA Client Self-Service (TRACS) is a secure online system for authorized Tax and Revenue Administration (TRA) clients to conveniently conduct business with TRA. You can do the following tasks in TRACS:

  • file a return
  • submit documents
  • file a Notice of Objection
  • manage direct deposit
  • view reports
  • confirm receipt and completion of submitted returns
  • view status of prior assessments, financial details and notices of assessment and reassessment
  • access financial information and view account period balances
  • update address and contact information
  • delegate account access to other employees or authorized individuals

For more details, instructional videos and to log in to your TRACS account, see TRACS information.

How to authorize a representative

An individual with proper authorization for the business may consent to the release of confidential information about account(s) with TRA to a specific firm and/or individual.

An individual with proper authorization for the business includes a(n):

  • owner
  • partner of a partnership
  • corporate director
  • trustee of an estate
  • individual with delegated authority

Step 1: Fill out the Alberta Consent Form

Step 2: Submit the consent form

  • Submit your completed consent form to TRA.

Step 3: Representative receives PIN (only for TRACS access)

  • TRA will review the consent form to ensure it is complete.
  • TRA will issue a PIN number to the individual via secure e-mail. TRACS access can only be provided to an individual.

The representative must enter the PIN and account number to access TRACS account. See How to access TRACS for instructions.

Publications and forms

Information circulars

These documents discuss procedural matters and administrative policies and practices for programs administered by TRA. They are updated as necessary and a revision number assigned.

Special notices

These documents are used to announce changes to the legislation administered by TRA, or changes to administrative policies and practices carried out by TRA. These notices are time-specific, and meant to be transitory in nature. The information may eventually be incorporated into other publications, such as information circulars or web content.

Submitting a claim or return using TRACS and XML file upload

Forms

If you have trouble opening fillable PDF forms, see the form instructions.

Videos

Sign up for updates

Subscribe to TRA's publications and announcements

Contact

Submit forms

Complete your forms and email or fax them to:

Email: [email protected]
Fax: 780-427-0348

Connect with Tax and Revenue Administration

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-3044
Toll free: 310-0000 before the phone number (in Alberta)
Email: [email protected]

Related

Other programs administered by Tax and Revenue Administration

Fuel tax rates

Registered Renewable Fuel Resellers

Fuel Tax Act and Regulations

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