Access your account information online

As of October 3, 2022, Tax and Revenue Administration (TRA) will no longer be processing phone or email requests for basic account information.

Account owners or their representatives can access most of the information related to their account in Tax and Revenue Administration Client Self-Service (TRACS) portal. Currently accessible information includes:

  • installment balances
  • financial or assessment details
  • statement of accounts
  • copies of Notice of (Re)Assessments.

More information about services offered in TRACS is available at alberta.ca.

Complete the TRACS Enrolment Request to enrol in TRACS. See TRACS for instructions.

COVID-19 response: TRA's online services and special notices

Tax and Revenue Administration (TRA) encourages taxpayers to use electronic means (for example: Netfile, TRACS, secure email, electronic payment, etc.) to submit payments, registrations, applications, returns, claims, objections, waivers and appeals.

In order to reduce the necessity for taxpayers and tax preparers to meet in person, TRA will recognize electronic signatures. To add a digital signature, the form must first be downloaded or opened as a PDF.

For more information, see TRA online services.

Overview

In Alberta, aviation fuel is any fuel that is refined or produced specifically for use in an aircraft.

Foreign commercial carriers on international flights originating in Alberta are exempt from the fuel tax at the time of sale.

Commercial carriers that do not qualify for the up-front exemption may qualify and apply for a rebate after a sale.

Eligibility

Commercial carriers may apply to Tax and Revenue Administration (TRA) for a rebate of fuel tax for flights that do not meet the up-front exemption, but where one of the following situations occurs:

  • international flights of domestic carriers
  • international flights that have a stopover elsewhere in Canada
  • international charter and other non-scheduled flights

There is no registration requirement for international commercial rebates.

PDF form issues

Fillable PDF forms do not open properly on some mobile devices and web browsers. To fill in and save the form:

  1. Save the PDF form to your computer – click or right-click the link and download the form.
  2. Open the PDF form with Adobe Reader. Fill it in and save it.

How to register

For detailed step by step instructions, see:

Step 1. Create or log in to your MyAlberta Digital ID account

  • Create a basic account or log in to MyAlberta.

Log in to MyAlberta Digital ID

Step 2: Sign in and select Online Registration

  • After you create a MyAlberta Digital ID account, login to TRACS. You will need to sign in using your MyAlberta Digital Identity user name and password. Once you log in, you will be redirected to TRACS.
  • Select 'Online Registration'.
  • Select ‘Fuel Tax’ from the Program Name menu.

Step 3. Complete and submit the online registration form

  • After you submit your registration, you will receive a pending status notification and a reference number. TRA may need to contact you for further information.

Step 4: Once approved

  • You will be notified by email that your approval letter is available in your TRACS account.

How to apply for a rebate

An application for a Aviation Fuel Tax Rebate cannot be filed later than 3 years after the end of the calendar year aviation fuel was purchased.

Step 1: Fill out the application form

Step 2: Submit your application

  • Submit your completed Aviation Fuel Tax Rebate application to TRA.

Step 3: Receive your rebate

  • Receive your refund by direct deposit or cheque. If there were changes made to your claim, a letter of assessment will be mailed to you.

How to set up direct deposit

Publications and forms

Information circulars

These documents discuss procedural matters and administrative policies and practices for programs administered by TRA. They are updated as necessary and a revision number assigned.

Forms

If you have trouble opening fillable PDF forms, see the form instructions.

Videos

Sign up for updates

Subscribe to TRA's publications and announcements

Contact

Submit forms

Complete your forms and email or fax them to:

Email: [email protected]
Fax: 780-427-0348

Connect with Tax and Revenue Administration

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-3044
Toll free: 310-0000 before the phone number (in Alberta)
Email: [email protected]

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