If a public-sector body, organization or health custodian has not responded adequately to your access to information request; or you have concerns with how they collected, used, or disclosed your personal information, there are steps available to you to address your concerns.
Request to access information response
If you disagree or have questions about how a public-sector body, organization or health custodian has responded to your access to information request, your first step is to contact the organization who issued the decision to resolve the matter. Find a FOIP Coordinator.
File a complaint
If your access to information request concern has not been resolved or you disagree with the response you received, you may file a complaint with the Office of the Information and Privacy Commissioner (OIPC) of Alberta.
If you believe an Alberta government department inappropriately collected, used, or disclosed your personal information, you can submit a complaint by emailing: [email protected].
Connect with the FOIP/PIPA help desk to ask questions about the collection, use, disclosure and privacy of information within Alberta.
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