Important notice

Legislation has been introduced that, if passed, will end the price cap program for the Regulated Rate Option (RRO), effective November 30.

If you're an RRO customer, you can stay on the RRO or choose to purchase your electricity from a competitive retailer.

To learn more, call the Utilities Consumer Advocate at 310-4822 (toll free from anywhere in Alberta).

Price cap

The price cap, which took effect June 1, 2017, ensures Albertans will pay no more than 6.8 cents per kilowatt hour for electricity.

Until May 31, 2021, Albertans on the Regulated Rate Option (RRO) electricity plan will pay the market rate or the government’s cap rate – whichever is lower.

How it works

Regulated Rate Option providers cannot bill customers more than 6.8 cents per kilowatt hour for the electricity component of their bill. If the rate exceeds 6.8 cents per kilowatt hour, the government will pay the difference above that price.

This price protection cap will be automatically added to your bill if you are an RRO customer.

The price cap applies only to the energy portion of a bill. Distribution and transmission charges are not covered by the cap. These charges will be examined as we move forward on improvements to Alberta’s electricity system.

Rate caps for customers of Rural Electrification Associations may vary slightly. Call the Utilities Consumer Advocate at 310-4822 for more information.