Important notice

Legislation passed that ends the price cap program for the Regulated Rate Option (RRO), as of November 30, 2019.

If you’re an RRO customer, you can stay on the regulated rate or choose to purchase your electricity from a competitive retailer.

The Utilities Consumer Advocate can help you determine your best option.

Price cap

The price cap program was implemented in 2017 to protect Albertans from volatile electricity prices while the province transitioned to a capacity market for electricity. With government’s decision to halt the transition to a capacity market and maintain an energy-only market, the price cap is no longer needed.

The price cap ensured consumers on the RRO would pay no more than 6.8 cents per kilowatt hour for electricity until May 31, 2021.