COVID-19 response

Due to the pandemic, the processing of applications from previous disaster events may be affected. As a result, applicants may experience delays with in-person evaluations and payments. Although this is a difficult time, we will continue to provide you with updates on your file as often as possible.


Recovering from a disaster is difficult. The Government of Alberta makes it easier by providing financial assistance for uninsurable loss and damage caused by emergencies and disasters.

After a disaster, the affected municipality can apply for a Disaster Recovery Program and if the municipal application is approved, affected residents can apply for financial assistance.

For more information about the types of disasters covered, visit Disaster assistance and recovery support.


After a disaster has affected your property, it is hard to know where to start. Here are some steps you should take post-disaster:

  • contact your local government directly or visit their website to see if there are any supports available to you through non-governmental organizations in the area which may include assistance with clean up
  • take pictures of:
    • all damaged items before you throw anything away or make any repairs
    • the inside and outside of your property
  • contact your insurance company and open a claim. Visit Getting your insurance claim settled: know your options for more information
  • begin clean-up and repair work
  • record all of the time you spend cleaning up and making repairs. Read Cleaning your home after a flood (PDF, 83 KB) for more information
  • keep copies of all receipts for clean-up, repairs, and replacement of damaged property. Read Protect yourself from home repair ripoffs for information about hiring prepaid contractors
  • contact your local government and ask about the potential for a Disaster Recovery Program in your area
  • ask for a letter from your insurance company indicating your insurance coverage and any exclusions — if a Disaster Recovery Program is approved in your community, this will be required as part of your application

2019 Recovery programs

The following municipalities have been approved for Disaster Recovery Programs to help residents, businesses and not-for-profit organizations recover financially from flooding that occurred in 2019.

2019 Buffalo Lake Metis Settlement (July 29)

Application deadline: April 14, 2020

A Program Application Centre will be held to assist individuals with their application:
Location: Buffalo Lake Drive, Caslan, Alberta
Date and time: Thursday, February 20 from 11 am to 7 pm and Friday, February 21 from 9 am to 5 pm

Applications can also be submitted online at: Disaster Financial Assistance.

2019 Central Alberta Floods

Program intake is now closed.

  • Yellowhead County
  • Town of Stony Plain
  • Parkland County
  • Brazeau County

2019 Slave Lake Area

Program intake is now closed.

  • Municipal District of Lesser Slave River No. 124
  • Town of Slave Lake

2019 Southern Alberta Floods

Program intake is now closed.

  • Rocky View County
  • Town of Cochrane


Online application

To complete an online application for homeowner and tenant assistance from the Disaster Recovery Program, you will need a MyAlberta Digital Identity (MADI). If you do not have a MADI account, sign up on the MyAlberta Digital ID website.

Users should receive their verification code via mail within 10 days but may use their temporary or unverified MADI ID, which should be received within 20 minutes of applying.

Once your MADI account is activated, visit the Disaster Financial Assistance Portal.

Application forms

If you are an eligible small business, not-for-profit institution, agriculture operation or landlord, you can complete the fillable PDF application form below and email it to, or mail it to:

Alberta Emergency Management Agency
5th Floor, Terrace Building
9515 107 Street NW
Edmonton, Alberta  T5K 2C1

Trouble opening or completing PDF forms?

Fillable forms do not open properly on some mobile devices and web browsers. To fill in and save this form:

  1. Click on the PDF link to save it on your computer.
  2. Launch Adobe Reader.
  3. Open the PDF from within Adobe Reader. You can now fill and save your form.


Connect with the Alberta Emergency Management Agency:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 1-888-671-1111

Alberta Emergency Management Agency
5th Floor, Terrace Building
9515 107 Street NW
Edmonton, Alberta  T5K 2C1