COVID-19 info for Albertans

COVID-19 symptoms can be mild and are similar to influenza and other respiratory illnesses.

• Core symptoms: cough, fever (over 38°C), shortness of breath, runny nose or sore throat.
• Other symptoms: stuffy nose, painful swallowing, headache, chills, muscle or joint aches, feeling unwell in general, new fatigue or severe exhaustion, gastrointestinal symptoms (nausea, vomiting, diarrhea or unexplained loss of appetite), loss of sense of smell or taste, conjunctivitis (pink eye).
• Symptom of serious illness: difficulty breathing or pneumonia.

Get tested and isolate if you have symptoms

Priority testing is available to:

• any person exhibiting any symptom of COVID-19
• all close contacts of confirmed COVID-19 cases
• all workers and/or residents at specific outbreak sites

Find out how to get tested

Isolation can help prevent the spread of COVID-19. Public health orders require you to:

• isolate for 10 days minimum if you have tested positive for COVID-19
• isolate for 10 days if you have any core symptom that is not related to a pre-existing illness or health condition: cough, fever, shortness of breath, runny nose* or sore throat*
  • isolation period is for 10 days from the start of symptoms, or until symptoms resolve, whichever takes longer
• quarantine for 14 days if you are a close contact of a person with COVID-19, or returned to or entered Alberta from outside Canada, plus an additional 10 days from the onset of symptoms, should they occur

*Children under 18 are exempt from mandatory isolation for runny nose or sore throat but should stay home until well.

Learn how to isolate and quarantine

Most people – about 80% – recover from COVID-19 without needing special treatment. However, it can cause serious respiratory illness in some, and there is a risk of death in severe cases.

While we are still learning about COVID-19, serious illness appears to develop more often in people who are older or have pre-existing conditions.

Assess your risk of severe illness

There is no proven treatment for COVID-19 at this time.

Supportive care is being used to treat patients with COVID-19 and some medications are being tested to see if they help severely ill patients.

Coronaviruses

Coronaviruses are a large family of viruses. Some cause respiratory illness in people, ranging from mild common colds to severe illnesses.

Novel coronaviruses, like COVID-19, are new strains of the virus that have not been previously identified in humans. This means people have no immunity against it, and it has no vaccine or proven treatment.

COVID-19 vs. Flu

In some ways, COVID-19 is similar to influenza (also known as the flu), but there are also key differences.

Similarities:

• Both cause respiratory disease.
• Both are spread by small droplets from the nose and mouth.
• Neither is spread through the air over long distances and times.

Differences:

• COVID-19 does not have a specific treatment available.
• COVID-19 does not appear to transmit as efficiently as influenza:
  • mainly people with symptoms seem to be spreading the disease, but asymptomatic transmission is possible and symptoms may be very mild, so transmission is possible even if the person is feeling well
  • controlling its spread is possible when people with symptoms are isolated
• COVID-19 causes severe disease and mortality in more cases than the flu. On average:
  • COVID-19 has resulted in 1 to 2 deaths per 100 cases
  • Flu results in 1 death in every 1,000 flu cases

Because COVID-19 can cause serious illness, it is critical to keep it from spreading by having people with symptoms follow mandatory isolation requirements.

Financial support programs are available to help people experiencing unemployment and those who cannot work because they are sick, need to isolate, or are caring for someone in isolation.

See all federal benefit programs

Businesses and self-employed people can access supports to help with COVID-19-related challenges to:

• avoid layoffs, rehire employees and create new jobs
• access financial support, loans and credit

Use the business benefit finder

Applications for an additional payment of the Small and Medium Enterprise Relaunch Grant for organizations impacted by the April 2021 health public health orders will open soon.

If you were a recipient of the Emergency Isolation Support between March 25 and April 6 2020, you will receive a T4A slip in the mail in February.

Introduced in spring 2020, the Emergency Isolation Support program ensured Albertans could continue taking care of themselves and their families while they had to self-isolate and had no income.

The temporary, one-time funding was intended to bridge the short period until Government of Canada supports became available.

When filing your 2020 personal tax return, you must report the amount you received as income under Line 13000 – Other Income using Box 200 - Provincial/Territorial COVID-19 financial assistance payments.

The COVID-19 pandemic can have a significant impact on mental health.

Online resources are available if you need advice on handling stressful situations or ways to talk to children.

• Help in Tough Times (AHS)
• Mental health and coping with COVID-19 (CDC)
• Talking with children about COVID-19 (CDC)
• COVID-19 information for young kids and students (PDF, 122 KB)

If you need to talk, call the 24-hour help lines:

• Mental Health Help Line at 1-877-303-2642
• Addiction Help Line at 1-866-332-2322

If you or someone you know is at risk of family or sexual violence, help is available.

Family violence

• Call our 24-hour Family Violence Info Line at 310-1818 to get anonymous help in over 170 languages.

• Chat live online with the Family Violence Info Line for support in English (8 am to 8 pm)

Sexual violence

• Alberta’s One Line for Sexual Violence can provide assistance in finding sexual assault support services (9 am to 9 pm daily):
  • Call 1-866-403-8000 | 215+ languages
  • Text 1-866-403-8000 | English
  • Chat online | English

Other resources

• Family violence during COVID-19 information sheet (multiple languages)
• Find information on shelter and financial supports
• Learn how to recognize and prevent family violence

Children are at a higher risk for neglect and abuse during times of uncertainty and crisis.

Call the 24-hour child abuse hotline at 1-800-387-KIDS (5437) if you think a child is being abused, neglected or sexually exploited.

Learn the signs of abuse

If you see prices skyrocket because of COVID-19, file a consumer complaint through our Report-a-Ripoff submission form or call 1-877-427-4088.

The Consumer Protection Act prevents suppliers from grossly raising prices with no explanation beyond what is reasonable for goods that are readily available. Unlike commercial sales, the act does not explicitly cover private sales. Buy with consideration and caution.

Cyber security incidents involving identity theft, fraud and malware are being reported across Alberta.

• If you receive a call asking for credit card information, hang up immediately and call the non-emergency line for local law enforcement.
• Be careful when clicking on links or providing personal information to people and organizations.

Learn about cyber security

Nearly one million Albertans act as caregivers for loved ones experiencing challenges related to illness, disability or aging. These caregivers need support too.

Caregivers can get psychosocial and other peer and community supports by calling the toll-free caregiver advisor line at 1-877-453-5088 or going online to caregiversalberta.ca.

$30 million has been provided to charities, non-profits and civil society organizations to support their COVID-19 response.

More information on emergency funding for charities and not-for-profit organizations.

Last updated: Aug 12

Disability service providers play an essential role in supporting people with disabilities during the COVID-19 pandemic.

For more information see COVID-19 information for disability service providers.

Pregnant people have a higher risk of severe illness from COVID-19 than for those who are not pregnant.

Infected pregnant people may also have a higher risk of adverse pregnancy outcomes, such as preterm birth, compared to those who are pregnant without COVID-19.

Because of this, pregnant people are encouraged to get the COVID-19 vaccine when it's available.

While there is limited evidence on how the COVID-19 vaccines may impact pregnant people, no adverse outcomes have been reported in clinical trials or in the vaccine roll out.

Resources

• Talk to your health care provider if you have questions or concerns.
• If you aren’t feeling well, take the online assessment to arrange testing
• For more information, read the AHS COVID-19 and Pregnancy guide.

Shelters and temporary or transitional housing facilities provide an essential service in Alberta during this time.

• These facilities are exempt from the mass gathering public health order and may provide shelter to more than 50 people – as long as risk mitigation strategies are followed, including maintaining a minimum of 2 metres distance from one another.
• All non-essential gatherings inside these facilities must include no more than 50 people.
• For more information, read:
  •  Exemptions related to public health orders
  • Shelter guidance: preventing and controlling and managing COVID-19 (AHS) (PDF, 764 KB)

We are working with community-based organizations, homeless shelters and women’s shelters to:

• update pandemic plans with guidelines and information specific to COVID-19
• expand shelter capacity and help current service providers to maintain physical distancing practices by finding additional space to house people

$30 million has been committed to adult homeless shelters and women’s emergency shelters to support their COVID-19 response.

Last updated: Aug 12

Volunteers play many important roles in communities across our province.

Volunteers and volunteer organizations must follow all necessary precautions to prevent the spread of COVID-19 to protect themselves and those they help.

• Volunteers and employees may work together at distances of less than 2 metres, where unavoidable.
• Volunteer organizations must take actions to prevent the transmission of infection among employees, volunteers and the people they are helping.
• Proper hygiene and cleaning practices must be followed within the volunteer organization.
• Any employee or volunteer with symptoms, including cough, fever, shortness of breath, runny nose, or sore throat, is required by law to isolate and may not participate in volunteer or workplace activities.

Information for non-health care volunteers (PDF, 43 KB)

Alberta’s public health officials are carefully monitoring the situation in Canada and around the world. They are:

• working closely with federal, provincial and territorial partners to share information and assess potential health risks
• ensuring our health system is responding effectively
• ensuring front-line health professionals have information about the virus so they can:
  • take recommended actions
  • promptly report potential cases to public health officials
• updating isolation and self-monitoring recommendations for returning travellers as required
• tracing all close contacts of confirmed cases, testing and isolating those who are symptomatic, and asking even those who feel well to isolate for 14 days after their last contact with the case
• granting law enforcement the authority to enforce public health orders and issue fines to anyone violating a public health order
• protecting Albertans in congregate care facilities by updating standards and guidelines
• making testing available to all Albertans with COVID-19 symptoms (cough, fever, shortness of breath, runny nose or sore throat)

View all public health orders

Updated: April 15 at 11 am

We are working with the cities of Calgary and Edmonton to access local agencies and organizations to provide on-the-ground support to communities experiencing a high number of cases of COVID-19, compared to other areas across the province.

Residents in these communities may face barriers that could contribute to increased rates of COVID-19 transmission:

• employment in public-facing, higher risk jobs – for example, front-line health care, maintenance, transportation
• live in higher density, multi-family or multi-generational homes
• are a newcomer to Alberta and may not have supports in place
• have English language barriers
• earn a lower than average income

To help address these barriers, COVID Care Teams will:

• distribute care packages with masks, sanitizers and translated resources
• refer people to 811 for additional information in multiple languages
• inform residents of the nearest COVID-19 assessment and testing centres
• connect people to transportation to COVID-19 testing facilities, if needed
• refer people to AHS for self-isolation options for people unable to safely do so at home
• provide information about financial supports for people who need to isolate

Isolation supports

Upon referral by AHS, free hotel rooms and financial support are available to all Albertans who must isolate due to COVID-19 but cannot do so in their own homes. Call 211 for more information.

News

• Expanding COVID supports for all Albertans (February 1, 2021)
• Outreach will help Albertans connect to COVID-related resources (December 15, 2020)

Submit your offers of products or services to the Alberta Bits and Pieces Program if you're interested in supporting the COVID-19 response.

If there is a requirement for your product or service, you will be contacted directly.

The program is named after the “bits and pieces program” established by Canada’s Minister of Munitions and Supply during the Second World War, C. D. Howe. The program coordinated innovative production and procurement efforts from across the Canadian economy to support the war effort.