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Know when and how to appeal a decision Children's Services made about a child care licence.
An appeal process will occur if you disagree with a decision Children’s Services has made about a licensed child care program or agency or to an individual’s early childhood educator certification (i.e., to add conditions, suspend or cancel certification).
When you ask to appeal a decision, an appeal panel will review the decision. The appeal panel:
You can appeal a decision Children's Services has made if you:
Under the Early Learning and Child Care Act and Regulation, you have the right to appeal most decisions Children's Services makes.
The Regulation outlines the following matters that can be appealed by a facility-based licence holder:
The Regulation outlines the following matters that can be appealed by a family day home agency licence holder:
The Regulation also outlines matters that can be appealed by individuals other than a licence holder:
For more information, review the Early Learning and Child Care Act and the Regulation, or contact the Appeals Secretariat.
Make sure to appeal within the 30-day deadline from the date you:
PDF form issues
Fillable PDF forms do not open properly on some mobile devices and web browsers. To fill in and save the form:
Fill out an appeal form:
Make sure the form is signed.
Include an Authorization form (PDF 71 KB) if someone will be acting on your behalf throughout the appeal process .
Keep copies for your files.
Make sure to:
Submit your documents by:
You will get a letter from the Appeals Secretariat saying they received your appeal. The Appeals Secretariat will start setting up your appeal hearing. Contact them, if you:
Find out what happens before, during and after the appeal hearing.
You can withdraw your appeal at any time. This means it is stopped and you no longer want to appeal Children's Services’ decision. If you choose to withdraw your appeal, tell the Appeals Secretariat as soon as possible.
The Appeals Secretariat is a neutral government office that runs separately from Children's Services.
Connect with the Appeals Secretariat:
Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed 12 to 1 pm and statutory holidays)
Phone: 780-427-2709
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-422-1088
Email: [email protected]
Address:
2nd floor, Agronomy Centre
6903 116 Street NW
Edmonton, Alberta T6H 5Z2
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