Child care licensing – Appeal a decision

Know when and how to appeal Children's Services decisions about child care licences and how to take part in an appeal hearing.

Services and information

Know when and how to appeal a decision Children's Services made about a child care licence.

Find out what happens before, during and after an appeal hearing about a child care licence.

Information about the Citizen’s Appeal Panel administered by the Ministry of Community and Social Services.


If you disagree with a decision Children's Services makes about a licence for a child care program, you may be able to appeal it.

Find out how to appeal.


The Appeals Secretariat is a neutral government office that runs separately from Children's Services.

Connect with the Appeals Secretariat:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed 12 to 1 pm and statutory holidays)
Phone: 780-427-2709
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-422-1088

2nd floor, Agronomy Centre
6903 116 Street NW
Edmonton, Alberta  T6H 5Z2