Table of contents

Posted by

Jason Luan


June 29, 2022


Family and social supports

In today's fast-paced world, we all know how difficult it can be to get everything done in a day – but for people facing challenges like addiction, abuse or unemployment, daily tasks can be daunting. Alberta’s government knows that removing obstacles and barriers for vulnerable people can help improve their lives.

That’s why in May and June 2022, the government introduced new online systems to enable Albertans to easily apply for Income Support and AISH 24/7 from anywhere, using a computer or mobile device.

Now Albertans who apply for these financial benefit programs will be able to quickly determine if they meet the basic eligibility requirements – saving them time and worry. Other improvements enable applicants to submit their required documents online, which means people no longer have to try to find a fax machine or a government or post office to send in paperwork. Partially completed applications can also be saved and applicants can return to them without having to start over.

All of these improvements will save vulnerable Albertans much time, effort and frustration. In addition, these enhancements will free up staff resources to help people access other programs and services including helping more people find and maintain employment.

While the government is working hard to modernize systems and provide people with better processes and online functions, we know some people still require in-person services. Our 52 Alberta Supports Centres located across the province remain open to meet these needs.

All Albertans deserve easy access to the supports they need. Removing red tape and modernizing our systems makes getting help faster and easier for those who need it most. By making life a little bit easier where we can, we can end up making a big difference in many people’s lives over the long run.

  • Photo of Jason Luan

    Jason Luan

    Jason Luan served as Minister of Community and Social Services from July 8, 2021 to October 24, 2022.