Direct operations decision – Conclusion of review

Last spring Community and Social Services began a review of government-operated care facilities run in Edmonton and Calgary. This review included Residential and Support Services, Hardisty Home Services and Rosecrest Home Services in Edmonton and Graduated Supports Services in Calgary. We consulted with parents, guardians, service providers and the Alberta Union of Provincial Employees to get their input and we listened carefully to all of the feedback we received.

After carefully reviewing stakeholder feedback, I’ve decided that operations will remain the same at these facilities. Overall, the vast majority of families and guardians stated they prefer keeping their loved ones at their current locations, being served by current staff, and they do not support a transition to community service providers.

A survey sent to families and guardians of individuals relying on these facilities indicate that out of 150 responses:

• 98% of respondents are satisfied with current services
• 97% of respondents are satisfied with staffing
• 81% of respondents are opposed to transitioning services to community service providers
• 90% of respondents indicated they prefer keeping their loved ones at their current locations

This feedback, along with additional information from other stakeholders, helped inform my decision to maintain the current model of service delivery. Everyone who is currently receiving services will continue to be cared for, receive services that match their needs, and these services will continue to be provided by the Government of Alberta.

I know how important these facilities are to the individuals and families who rely on them. I want to thank every one who clearly shared their thoughts on this important issue. I value your input and I have listened to your concerns.