Get information about AISH and other support by phone, email or in-person.
For AISH inquiries
Helping you find and apply for benefits and services to meet your needs. Find the nearest Alberta Supports Centre location and contact information. Or call or email Alberta Supports:
Find the nearest AISH office location and contact information. Or call AISH:
Toll free: 310-0000 and ask for AISH
TTY: 780-427-9999 in Edmonton, 1-800-232-7215
Office hours: 8:15 am – 4:30 pm (Monday to Friday, closed statutory holidays)
To appeal an AISH decision
If you do not agree with a decision AISH makes about your benefits, you can file an appeal.
For emergency assistance
Contact your AISH worker if you need help with an emergency during weekdays from 8:15 am until 4:30 pm or use the information above to contact AISH.
During evenings, weekends or holidays you can get emergency assistance for basic needs like shelter, food, clothing and transportation by contacting the 24-hour Income Support Contact Centre:
To report misuse of AISH funds
If you suspect someone is misusing funds or benefits issued by AISH, you can contact the Investigation Unit.