Contact AISH

Get information about AISH and other support by phone, email or in-person.

For AISH inquiries

Alberta Supports Contact Centres

Helping you find and apply for benefits and services to meet your needs. Find the nearest Alberta Supports Centre location and contact information.

Phone: 780-644-9992 in Edmonton
Toll-free: 1-877-644-9992
Fax: 780‑422‑9681
Email: hs.ascc@gov.ab.ca
Office hours: 7:30 am – 8:00 pm (Monday to Friday, closed statutory holidays)

AISH offices

Find the nearest AISH office location and contact information. Or call AISH:

Toll-free: 310-0000 and ask for AISH
TTY: 780-427-9999 in Edmonton, 1-800-232-7215
Office hours: 8:15 am – 4:30 pm (Monday to Friday, closed statutory holidays)

To appeal an AISH decision

If you don’t agree with a decision AISH makes about your benefits, you can file an appeal.

For emergency assistance

Contact your AISH worker if you need help with an emergency during weekdays from 8:15 am until 4:30 pm or use the information above to contact AISH.

During evenings, weekends or holidays you can get emergency assistance for basic needs like shelter, food, clothing and transportation by contacting the 24-hour Income Support Contact Centre:

Phone: 780-644-5135 in Edmonton
Toll Free: 1-866-644-5135
Fax: 780-422-9681
Email: hs.iscc@gov.ab.ca

To report misuse of AISH funds

If you suspect someone is misusing funds or benefits issued by AISH, you can contact the Investigation Unit.

Phone: 780-643-6584 in Edmonton
Toll-free: Outside Edmonton area, dial 310-0000, then 780-643-6584
Email: hs.investigations@gov.ab.ca