The Carrier Services Section of Alberta Transportation is responsible for the coordination and delivery of the National Safety Code (NSC) standards for more than 25,000 bus and truck carriers. All NSC bus and truck carriers are monitored under the Carrier Profile system and may be subject to the Progressive Discipline Program.
Carrier Services ensures all carriers are licensed according to provincial and federal requirements. This involves the application and issuing of Safety Fitness Certificates, as well as the monitoring of carrier safety and maintenance programs. Components of the NSC as implemented in Alberta are reviewed during a facility audit.
Additional monitoring of liability, cargo and passenger hazard insurance is undertaken by the administrative group. This group is responsible for the distribution of the Carrier Profiles and supports the activities of the Registrar and the Alberta Transportation Safety Board.
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Alberta Transportation Carrier Services safety bulletins and notices will be sent to this address. Your e-mail address will not be made public or shared with others or used for any other purpose other than Carrier Services notification.
Carrier Services Contact Information
Room 401, 4920 - 51 Street
Red Deer, AB T4N 6K8
For information about audits, investigations, complaints, and intervention actions, contact:
Phone: (403) 755-6111 (toll-free in Alberta dial 310-0000)
For information about Safety Fitness Certificates, Operating Authority Certificates, Carrier Profiles, and other National Safety Code requirements, contact:
National Safety Code/Operating Authority
Phone: (403) 340-5444 (toll-free in Alberta dial 310-0000)