Position profile: Infrastructure Manager

Learn more about the position in the job posting.

  • Job Title: Infrastructure Manager
  • Work Unit: Parks Division - North East Region, Infrastructure
  • Ministry: Alberta Environment and Parks
  • Competition Number: 1054743

Position Summary

Reporting to the Director of the Northeast Region, the Infrastructure Team Leader is responsible for the successful delivery of the Region’s Capital Maintenance and Redevelopment Program and new capital development program supporting and constructing Parks’ infrastructure across a large geographic area (North Saskatchewan to the Northwest Territories and west of Athabasca to Saskatchewan) which includes: campground and day-use facilities, roadways, potable water and wastewater treatment plants and distribution systems, staff housing, maintenance and administration buildings, fuel distribution systems, power, gas and communication utility networks, and trails and other remote infrastructure.

The purpose of this position is to lead and manage a Regional organization providing hands on product delivery and construction, technical support, project management and strategic planning to the Northeast Region in the areas of facilities and infrastructure design, engineering, infrastructure operations, permitting and contracting, major renovations and repairs, capital development and reinvestment. In doing the above, the incumbent must ensure compliance to all related regulatory requirements (e.g. building and fire codes, water & wastewater approvals and fuel distribution regulations); Provincial and Federal Acts, Policies and Agencies (e.g. Provincial Parks Act, Water Act, Environmental Protection and Enhancement Act, the Fisheries Act and the Federal Department of Fisheries and Oceans, Historical Resources Act, etc.), and adherence to contracting policies and inter-Provincial and international trade agreements.

To be effective in this role requires a broad technical knowledge of municipal infrastructure and related Regulations, Codes and Acts, construction contracting law, strategic planning and decision making capability to drive long range capital redevelopment plans, strong leadership and communication skills to drive a geographically diverse organization, deal with a wide range of internal and external stakeholders affected by the program, and the financial acumen to administer complex operating and capital budgets.

In addition to the above, this position is responsible for the successful implementation of all Parks related reconstruction and construction projects in the Region related to the development funding provided for the Lower Athabasca Region through the Land Use Framework planning. This includes preparation and administration of the $25M budget (split between multiple funding sources) allocated to over 30 projects over 5 fiscal years, to organizational development and hiring of the Team, priorities planning, technical reviews and recommendations, contract management and regulatory policy adherence, project execution and reporting requirements. This position is also responsible for all reconstruction in Gregoire Lake Provincial Park related to the 2016 Ft. McMurray Wildlife through the Disaster Recovery Program, Risk Management and Insurance and internal funding.

The program was developed to ensure all facilities in the Parks Region are safe for public use, fulfill program requirements and are operationally efficient.

Specific Accountabilities

Managing and delivering the Region’s capital maintenance and redevelopment program to ensure the long term performance and operation of all regional infrastructure in a cost efficient manner by:

  • providing strategic planning to the Region's leadership team on infrastructure maintenance and redevelopment initiatives and priorities
  • preparing, managing and controlling the regional Infrastructure Budget
  • acting as regional expenditure officer for applicable budgets;
  • preparing submissions and securing the Region’s annual capital funding requirements
  • planning, scheduling, tendering, contracting and execution of all related projects, ensuring adherence to all relevant Regulatory and Legislative requirements, Contracting Policies and Provincial and Federal Trade Agreements
  • coordinating the prioritization and purchase of all regional equipment requirements (e.g. heavy equipment, quads, snowmobiles, trailers, etc.)
  • managing the Region’s Asset Inventory system (CAMP) and related asset condition assessments and preventive maintenance program supporting all Regional assets

Delivering maintenance and repair services to all regional infrastructure in the most cost efficient manner to ensure the ongoing operation of all facilities and infrastructure by:

  • documenting the inventory and condition assessments of all Regional infrastructure assets
  • coordinating and assigning internal resources across the Region to address maintenance and repair priorities
  • contracting third party service providers as required to deliver maintenance services and administer these contracts to ensure compliance
  • implementing a preventive maintenance program for all buildings and infrastructure

Providing leadership, technical support and performance management to Regional staff, consultants, contractors, facility operators and leaseholders in the delivery of contract services for the Region to ensure consistent, timely and cost effective services by:

  • optimizing the organizational structure and resource allocation to support key deliverables
  • instituting professional project management and maintenance practices for all services provided
  • providing engineering and technical support with the department and Region
  • providing guidance and promoting training opportunities
  • ensuring compliance with Occupational Health and Safety Act and Regulations and adhering to departmental policies and procedures with respect to public, staff and contractor work place safety

Coordinating and delivering gas, electrical, water, and wastewater utilities across    the region to ensure reliable operation of all Parks infrastructure by:

  • Overseeing and maintaining potable water plants, wastewater systems and related underground distribution systems in compliance with Provincial Regulations
  • Overseeing installation of all electrical and natural gas utilities and the development of SOP’s for individual systems
  • Coordinating delivery of propane gas services to all staff housing and Park maintenance, administration and visitor services facilities in the region

Delivering on the new construction associated to the Lower Athabasca Regional Plan capital funding allocation by:

  • creating and hiring to an organizational structure that will be able to meet the demands associated to very compressed planning, consultation and delivery timelines over the 5 year funding window
  • working with internal and external stakeholders to develop the prioritized project list that will meet the needs of the public within the LAR, meet the objectives of the LARP, meet the needs of the Parks Division for program delivery (i.e. sustainable infrastructure, operationally efficient, potential for revenue self-sustainability where possible), and to gain Ministerial endorsement
  • ensuring that major projects are well planned and constructed within established time lines, according to established trade agreements and GoA/Departmental policies and guidelines

Maintaining and administering the Region’s 10 staff housing complexes to ensure reliable accommodation for all remote permanent staff and annual seasonal staff by:

  • coordinate regular inspections of the houses to ensure long term performance of the structures and to ensure compliance to Building and Fire code requirements
  • carry out structural, electrical, plumbing and gas systems maintenance as-required
  • coordinating all required utility services including operation and maintenance of associated sewage collection systems and septic fields
  • coordinating the allocation of staff housing to the various districts within the region to ensure all user requirements are met

Implementation of the Parks 2016 Fire Recovery Program for Gregoire Lake Provincial Park to ensure complete reconstruction of all damaged infrastructure to pre-fire condition:

  • conducting post fire site condition assessments
  • preparing reconstruction estimates for the site and prepare budget submissions and defining the funding split between work eligible for reimbursement under the Disaster Recovery Program (DRP) or require non-DRP funding to complete
  • administering the budget allocations and prepare regular forecasting/ reporting requirements
  • ensuring all project scope-of-work are in compliance with DRP requirements to secure funding recovery (liaise with MA/ DRP rep)
  • preparing staffing and organizational requirements including securing all office space and equipment required
  • planning, scheduling, tendering, contracting and execution of all related projects
  • ensuring all projects adhere to applicable Provincial and Federal regulations and policies including Water Act Approvals, Federal Department of Fisheries and Oceans, Historical Resource Inspections, First Nations Consultations, Ecology and Biology reviews, Building and Fire codes, etc.
  • preparing all project close-out documentation packages for submission to the DRP to ensure funding reimbursement from the DRP
  • manage all other disaster related recovery efforts (e.g. 2013 Flood at Gregoire Lake Provincial Park)

Knowledge / Experience

The position requires extensive knowledge in Civil Engineering principles, policies, techniques and sequences related to investigations, surveys, designs, costing, implementation, operation and maintenance of all Regional infrastructure. An extensive knowledge of contract administration, project management techniques and contract law is required. Overall working knowledge of Parks Division and Northeast Region programs, applicable legislation (Provincial Parks Act and Regulations, Water Act and Regulations, Occupational Health and Safety Act and Codes, Public Works Act, Fisheries Act, national and Alberta Building Codes, and the Financial Administration Act), policies, procedures and management plans, as well as general business knowledge of operations and maintenance management decision making processes and procedures.

The ability to communicate effectively and collaborate with other professionals, contractors, consultants, local authorities, media, politicians and the public is mandatory. The ability to coordinate a broad range of tasks simultaneously and within rigid time frames, along with the ability to manage issues, and recognize, analyze and resolve problems effectively.

The incumbent must possess strong negotiation and consensus building skills for managing staff, consultants and contractors, with demonstrated management, leadership, team building and supervisory skills to achieve results through available resources using a good common sense approach.

Educational background in an engineering discipline with a CET designation or journeyman trade designation (equivalents or related experience will be considered) and extensive related experience in project management, contracting, construction administration, facility and building management, business administration and supervision is essential. Minimum Recruitment Requirements: Related Technical diploma or degree and five years directly applicable experience.

Proficient in use of computers and various associated software utilized by the Infrastructure Team and the Department.

Leadership and Business Know-How

The Incumbent leads the Infrastructure Team by providing the vision for the capital and major maintenance program in the Region, creating a collaborative team environment where the units within the Team are expected to work with the Region’s other Teams to deliver a comprehensive, efficient and effective capital and major maintenance program. The incumbent must also work at the Divisional, and sometimes cross Divisional level to develop relationships, create efficiencies, and create the broad vision for the infrastructure and capital program.  This is accomplished by:

  • Utilizing their considerable experience, internal and external to government, to bring best ‘industry’ practices to the delivery of capital and major maintenance programs within the Region, ensuring continuous improvement of program delivery.
  • Developing the Regional business practices for the implementation and program delivery of the capital construction program and the major maintenance program;
  • Working at the management and senior management levels to develop the vision for the capital program within the Region and Divisionally, and ensure the needs of the  Region align and compliment the Divisional, Departmental and broader Government infrastructure planning and needs;
  • Visioning and establishing the Region’s 3-5 year capital plan, which includes both new capital and refurbishment of the Region’s existing infrastructure
  • Enabling staff to plan, organize and schedule the upcoming projects within the established program and budgetary frameworks;
  • Providing the mentorship to senior and working level staff within the Team to develop into strong, high performing and functioning employees and units who have a broad understanding of the program needs and can develop the pathways to successfully meet those needs;
  • By working closely with the internal clients to fully understand the needs of the Region, Areas and Districts, and providing the senior level guidance and understanding to accomplish the goals established for the Infrastructure Team at the field level;

The incumbent leads and manages a diverse team of planners, designers, technicians and tradespeople who deliver the infrastructure program within the Region. The incumbent’s direct reports are:

  • Tech 6 - CMR Project Supervisor
  • Tech 5 - Project Supervisor
  • PS 4 - Infrastructure Planning Lead

Problem Solving

Creating an infrastructure needs assessment process within the Region that captures the new capital requirements, ongoing refurbishment and maintenance needs, and incorporating that into a budget and operational plan that covers at minimum a 1-3 year window. This process and the resulting plan has to be fiscally viable and flexible to meet changing budgetary realities, often causing the incumbent to triage and risk manage resulting pressures. This involves a high degree of confidence in their Team’s project and budget tracking, and astute decision making and forecasting if imminent changes are required. This occurs annually as funding pockets are not actualized and the incumbent must use the assessment process and their professional knowledge to make the appropriate decisions.

Projects are often developed several years ahead of the funding being available. This often causes situations where market pressures have radically altered labour and material costs, placing a deviance on projections. The incumbent must make reasoned decisions on how to proceed with projects ensuring they can be affordably completed or if they are dropped from the capital program. This relies on the incumbent making and detailing difficult decisions and understanding and abiding by larger governmental financial and contractual processes. These decisions are often timely and require a strong understanding of process, the ability to move proposals through that process to a decision and approval, and the ability to deliver on that modified decision. Process and delivery are huge components to achieving success.

Leading a planning, design, construction and operational Team requires that the incumbent be well versed in all aspects of the infrastructure process lifespan. The allocation of appropriate staffing and funding levels to each of these aspects demands that the incumbent make rational decisions with the data provided to them. Drawing from the capital asset management program, in-person assessments and third party consultants, the incumbent must determine how to allocate their team to achieve the optimum results in all stages. This involves the determination of what skill sets staff should have, the hiring or training of staff to those skill sets, or the use of contractors who have those skills and abilities. This must be done in abidance with budgetary limitations, human resource practices, collective bargaining union agreements, internal and international trade agreements, and local pressures. The incumbent must use their knowledge of work force and budgets to make thoughtful and risk tolerant decisions in the approach and actions taken (i.e. building a smaller professional team that oversees the consulting and contracting out of all work, or a more nimble mixed team of professions and trades that can deliver internal projects as well as manage contracted ones). These decisions are led by larger government decisions and economic forces and force the incumbent to find creative and effective ways to get their work done for the benefit of the users and the Province.

Relationships / Contacts

Clients Frequency Nature and Purpose of Contact
Regional Director - NE Daily/Weekly Provide/seek information, work progress, goal setting
Operations Managers and Team Leaders Daily/Weekly Provide/seek information, work progress, identify issues
Executive Director - Parks 10 - 12 times per year Provide/seek information, work progress, identify issues
ADM - Parks and DM - Environment & Parks 2 - 4 times per year Provide information on issues
Manager Program Planning - Parks Weekly/Monthly Provide information on issues
HR Consultants Weekly/Monthly Provide/seek information, work progress, identify issues Provide/seek information, identify issues, seek resolution advice
Provincial management team - Parks Weekly/Monthly Provide/seek information, identify issues, seek resolution advice
Contractors/consultants Daily Contract negotiations, monitoring and reporting
Major Leaseholders As required Contract negotiations, monitoring and reporting
Local and Municipal Authorities 2-3 times annually Collaborate on partnership agreements and projects
Alberta Municipal Affairs Monthly Provide/seek information, identify issues, seek resolution advice
Alberta Environment (other Divisions) Weekly Provide/seek information, identify issues, seek resolution advice
Alberta Transportation Monthly Provide/seek information, identify issues, seek resolution advice
Alberta Infrastructure Monthly Provide/seek information, identify issues, seek resolution advice
Alberta Justice (Environmental Law Section) As required Provide/seek information, identify issues, seek resolution advice
Federal Government Semi-annually Provide/seek information, identify issues, seek resolution advice
Public and Stakeholders Weekly (depending on projects) Provide/seek information, identify issues, seek resolution advice

Impact and Magnitude of Job (Scope)

The Northeast Region is one of five Regions within the Parks Division. It encompasses all provincial protected areas from west of the town of Athabasca to the Saskatchewan border, and from the North Saskatchewan River to the Northwest Territories border. This includes 11 Provincial Parks, 14 Wildland Provincial Parks, 17 Provincial Recreation Areas, 11 Natural Areas, 4 Ecological Reserves, and 34 natural areas (10 OC'ed, 24 PNT) covering over 680,000 ha. In the Region, through the Lower Athabasca Regional Plan, there are 3 new Wildland Provincial Parks, 2 Wildland Provincial Park expansions and 9 new Provincial Recreation Areas identified to be created in 2018. This will add another 1.23 million+ ha to the Region’s protected areas landbases. The value of the Infrastructure included in the Program is assessed to be $100 million+, and is found from front country sites to remote fly-in, OHV or boat in locations.

This position must lead a multi-disciplinary team responsible for planning, budgeting, designing, implementing, commissioning, operating, maintaining and managing Parks programs and infrastructure in the Region. Examples include Capital Reinvestment Strategy programs and projects, including water and wastewater treatment systems, facility modernization projects, and trail upgrading and development projects.
The incumbent must be able to identify trends and devise new approaches, techniques and methods to deliver programs with available resources to meet growing public use and expectations. An example would be to enter into collaborative partnership arrangements with the affected communities, other Ministries, businesses or the private sector to provide or deliver programs and services. The incumbent must be able to resolve extremely sensitive, emotional or controversial staffing/resource issues; or situations which may have a Region wide impact. Examples would Employee and Family Assistance Program referrals, the provision of treatment and delivery of potable water to public facilities, and the collection and treatment of wastewater from the public facilities in accordance with Provincial regulations.

Magnitude of complexity of providing support to the full spectrum of Parks infrastructure operation as it relates to the diversity of program deliverables has enormous impact on public use and satisfaction. Decisions made have a direct impact on political sensitivities and public expectations.

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit the Diversity and Inclusion Policy.