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Part of Refugee supports

Ukrainian Evacuee Emergency Financial Support and Benefits program

Ukrainian evacuees with limited assets and resources are eligible for the same benefits as Albertans facing similar financial circumstances.

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Overview

The Ukrainian Evacuee Emergency Financial Support and Benefits program provides one-time emergency benefits and ongoing monthly financial benefits to eligible Ukrainian evacuees. These supports are different from the federal financial supports.

If you are a Ukrainian evacuee, your immigration status or permanent residency application will not be affected by this program.

Information about this program is available to print in English and Ukrainian:

  • One-time emergency benefits

    You can get one-time emergency benefits if you are:

    • a Ukrainian evacuee
    • in an emergency situation, and
    • do not have resources to meet your emergency needs

    You may get financial benefits to help with:

    • temporary accommodation
    • transportation
    • food
    • clothing

    You do not need a Canadian bank account to apply. If you are in an emergency and need financial help, you can call Alberta Supports or Income Support.

  • Monthly financial benefits

    You can get monthly financial benefits if you:

    • are a Ukrainian evacuee
    • do not have the resources to meet basic needs, like food, clothing and shelter
    • you are not able to get financial help anywhere else

    Only apply to this program if you have no other options for financial support. You must prove that you need this program to meet your basic needs. Benefit amounts are based on:

    • your income and assets
    • ability to work
    • the number of people in your household

Eligibility

To qualify for this program, you and your household must:

  • live in Alberta
  • be approved under the federal Canada-Ukraine Authorization for Emergency Travel

Monthly benefits

To be eligible for monthly benefits under this program an individual or family must:

  • be unable to pay for basic needs
  • not have monthly income exceeding the benefit rates below
  • not have assets, such as cash or savings, more than 3 times the monthly benefit rate below

Exceptions

The following are not considered when determining financial eligibility:

  • Canada-Ukraine Transitional Assistance Initiative payment from the Government of Canada is not counted as income or as an asset when determining eligibility.
  • Assets in Ukraine no longer available or accessible to the household.

For more information on the Government of Canada measures above, see:

Benefit rates

Household typeMonthly benefit rate
Single adult$824
Single adult, one child$1,298
Couple, no children$1,236
Couple, 2 children$1,746

How to apply

Step 1. Get your documents

If you are applying for monthly benefits you will need:

  • immigration documents showing your Canada-Ukraine Authorization for Emergency Travel status
  • a secondary piece of identification for all household members, such as:
    • a passport or other official government ID from your home country
    • an Alberta Identification card
    • an Alberta Health Card
  • bank statements or income and asset statements verifying any income and assets readily available to the household
  • a direct deposit form from your Canadian bank account

You do not need to provide a Canadian bank account for one-time emergency benefits.

Step 2. Call Alberta Supports

For monthly benefits, call the Alberta Supports Contact Centre.

You will be asked about your current situation, including:

  • residency
  • income
  • assets
  • employment
  • health

You will be called back in 5 to 8 business days, or 2 business days if there is an emergency.

Translation services can also be requested during these calls.

If staff cannot reach you by phone, they may contact you by email.

For one-time emergency benefits, call the Alberta Supports Contact Centre or Income Support Contact Centre.

Contact

Support is available in Ukrainian as well as 100 additional languages.

Alberta Supports Contact Centre

Hours: 7:30 am to 8 pm Monday to Friday, closed statutory holidays
Toll free: 1-877-644-9992

Income Support Contact Centre

Hours: Open 24 hours a day, 7 days a week
Toll free: 1-866-644-5135

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