AISH payment details

Getting your payments

Payments are made via direct deposit. There are 2 ways to set it up:

1. Prepare your own direct deposit forms:
   • fill in and sign the Direct Deposit Registration form and
     • write VOID on an unsigned cheque and attach it to the form, or
     • print your online bank account information, including your name, branch number, bank number and account number, and attach it to the form
   • provide the documents to your AISH worker
2. Get help from your bank:
   • have your bank help fill in, stamp and sign the Direct Deposit Registration form
   • sign the form
   • provide the form to your AISH worker
   • get a document from your bank that includes your name and banking information

If you are unable to set up direct deposit, contact your AISH worker.

Protecting your privacy

We do not share information about your AISH benefits with your bank. We only use this information to deposit funds directly into your account.

If you change your bank account

Contact your AISH worker as soon as possible.

If you do not have a bank account

You must have a bank account at a bank or credit union to set up direct deposit. Contact your AISH worker if you cannot open a bank account.

Monthly statement

You will get a statement from AISH after your deposit is made showing the date, amount of your deposit and a breakdown of the income you received. Your statement may also include important messages from AISH such as information about your benefits.

If you are eligible for a Health Benefits Card, it will be sent with your monthly statement.

Payment dates

The AISH payment date occurs on the first of the month. When the first of the month falls on a weekend or holiday, the payment date is the last business day of the previous month.

Find the AISH and Income Support payment dates. Payments are made at midnight on these dates:

Contact

Get information for AISH offices and other supports.